Senior Country Commercial Manager
Tide
ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE ROLE
As a Senior Country Commercial Manager (CCM) within Tide Credit Services, you will be responsible for driving the strategic growth and commercial performance of our credit products in India. You will work closely with senior leadership to shape product strategies, strengthen client engagement, and build scalable solutions across the SME credit ecosystem.
Key Responsibilities
- Develop and execute country-level commercial strategies to drive credit growth and profitability.
- Identify and prioritize high-potential market segments, partnerships, and SME customer opportunities.
- Collaborate with product, marketing, operations, and risk teams to align commercial initiatives with business objectives.
- Monitor and analyze commercial performance metrics to optimize product adoption, revenue, and customer satisfaction.
- Build and maintain strong relationships with key stakeholders, including SME associations, corporate partners, and industry bodies.
- Drive initiatives to improve customer acquisition, retention, and engagement across the SME credit portfolio.
- Ensure compliance with regulatory requirements and internal policies in all commercial activities.
WHAT WE ARE LOOKING FOR
- Bachelor’s degree in Business, Finance, or related field; MBA preferred.
- 5–9 years of experience in commercial, business development, or product management roles within financial services or fintech.
- Strong understanding of SME/MSME markets and credit products.
- Proven track record in driving revenue growth, partnerships, and strategic initiatives.
- Excellent analytical, communication, and negotiation skills.
- Ability to work collaboratively across cross-functional teams in a fast-paced environment.
- Strategic thinking with strong problem-solving and decision-making abilities.
WHAT YOU’LL GET IN RETURN
- Competitive Salary
- Self & Family Health Insurance
- Term & Life Insurance
- OPD Benefits
- Mental wellbeing through Plumm
- Learning & Development Budget
- 15 days of Privilege leaves
- 12 days of Casual leaves
- 12 days of Sick leaves
- 3 paid days off for volunteering or L&D activities
- Stock Options
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
