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Sales Operations Manager

Seqera Labs

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Sales & Business Development, Operations

Boston, MA, USA

Posted on Thursday, August 24, 2023

Seqera is the leading provider of workflow orchestration software enabling collaborative data analysis at scale. Our mission is to empower scientists everywhere with foundational software for collaborative data analysis.

A better world through accelerated scientific discovery.

In the coming years, biotech will profoundly reshape the way we live. Gene editing and cell therapy are already bringing dramatic changes in how we treat cancer and other major illnesses. The use of biofuels and biomaterials is transforming the very essence of the cars we drive, the clothes we wear, and the composition of everyday objects. Advancements in crop science and synthetic biology are fostering the development of sustainable and ethical food sources.

At Seqera, our mission is to empower scientists to solve today's most complex and important challenges – from pioneering innovative therapeutics to unveiling the secrets of our universe. Our journey began with Nextflow — open software that helps over 100,000 global scientists to analyze and process data correctly, with more power and flexibility than ever before. Seqera equips scientists with modern software development tools to conduct science faster, on larger datasets, and with more confidence. We accelerate discoveries in an open world.

Our products are used for some of the most important work on the planet, including developing personalized immunogenic vaccines, new diagnostics, ML-based image processing, and pathogenic surveillance. For more information on Seqera, visit http://seqera.io

About the role

Seqera is seeking an experienced Sales Operations Manager to lead our sales operations function. Reporting directly to the Chief Commercial Officer, you will play a crucial role in defining, building, and implementing our sales processes and systems. This hands-on position provides the opportunity to shape the Sales Ops function from the ground up, ensuring alignment with the company's strategic growth.

In this role, you will

Collaborate with Marketing, Customer Experience (CX), and other key teams to drive the effectiveness and efficiency of our sales-related processes, tools, and systems. Your focus will be on strategic planning, continuous improvement, and implementation of scalable solutions that support our sales organization as we grow.

What you will work on

Drive Sales Operations: Lead the development of our sales operational processes, identifying areas for enhancement, and implementing robust, scalable processes to support growth.
Enhance Collaboration: Work closely with Marketing and CX leadership to establish integrated processes that facilitate seamless interactions between sales, marketing, and customer experience functions.
Implement Systems & Tools: Develop a roadmap for sales systems, take ownership of implementation, and ensure alignment with IT for a smooth rollout. Tools may include CRM automation, forecasting tools, and management reporting.
Metrics & Analytics: Partner with leadership to define key KPIs for the sales team and implement reporting mechanisms to provide insights into sales performance, trends, and opportunities.
Compliance & Reporting: Ensure availability of managerial reporting, project status tracking, and adherence to industry regulations and company policies.

Key Responsibilities will include:

Identifying and implementing improvement opportunities within sales operations.
Leading cross-functional processes that prioritize high levels of sales effectiveness, working primarily with Marketing and CX.
Collaborating with Finance for pricing strategies, forecasting, and budget alignment.
Taking ownership of sales systems, from planning to implementation, in collaboration with IT.
Creating dashboards, reports, and analytics for comprehensive insights into sales performance.

We are looking for someone with

3-5 years of experience in a Sales Operations role within an Enterprise Software company.
Deep understanding of Sales and Marketing operations, with experience collaborating with CX teams.
Proven ability to define and implement scalable processes, especially in a startup or rapidly growing environment.
Demonstrated experience with selecting and implementing sales tools and platforms.
Excellent cross-functional collaboration skills and the ability to thrive in an ambiguous environment.

Why join us?

By learning from and with each other, we ensure our ability to drive innovation and make better decisions toward our mission. Most importantly, our culture provides a genuinely fun, inclusive, and challenging environment that will allow you to grow while making a huge difference in human health and beyond.

What will you find working at Seqera?

- Flexible working hours, and remote-friendly culture.

- International working environment with more than 25 nationalities.

- Passionate & talented team.

- Continuous skills development, including budget for training.

- Team retreats and bonding activities.

- A culture where your opinion is valued and your decisions have a real impact on the industry.

- Excitement of a fast-growing startup in a constantly changing environment.

Great benefits

- Time off: 20 days for vacations per year, 3 days given by Seqera in December of 2023, and the national/public holidays according to your location.

- Equity

- Private health insurance with United Healthcare, dental with Delta, and vision coverage from Vision Service Plan.

- Private life insurance with Lincoln

- Investment app with Vestwell (401K)

- Home office equipment (valued over 1,000 USD)

- Subscription to Oliva, Mental Health App

- Learning and development budget per year (1,000 USD)

You should know

Seqera is proud to be an equal-opportunity employer. However you identify or whatever your journey to this point, we welcome all candidates to apply for the position that inspires them. Come join us and help us build a global company that everyone is proud to be part of.

As we scale, we constantly improve our in-office and WFH environments and learn to help everyone have the best setup for our company's success and your personal development, while always keeping the human touch in every aspect of our lives.