Helu empowers business leaders to take the right strategic decisions via modern financial management

Our mission is to help companies plan, forecast and analyze all their data in one place.

Our headquarters are based in Vienna, Austria. We’re a team of experienced, international professionals who are looking for talented, ambitious and experienced people who want to build a great company with us.

Helu is founded by a successful serial-entrepreneur and backed by numerous unicorn founders and renowned investors ( Wefox, Atlantic Labs, Commerzventures)

We are looking for a Junior Product Success, who is a graduate or already has some work experience and is eager to learn how our software works in its details. You can empathize with customers and help them to reach the next level of using our software. You should be willing to do research, learn how to interview customers, conduct usability tests, record product support videos, help customers with issues and build a bridge to them. You are a quick learner, smart and solution-oriented, are good at reading customers and have empathy. You take ownership over topics, show self-initiative, are analytical and can break down larger work topics into small packages.

Main responsibilities will be:

• Own the onboarding of new customers

• Iterate and improve our customer onboarding journey

• Support head of product with research and interviews

• Be part of our product support, by directly answering customers questions

• Build and maintain a knowledge base in-app to enable to answer most requests in an automated way

• Test the usability of new product features hands-on to improve user friendliness

• Collect customers feedback directly in calls

• You want to make customers successful and ask the right questions to understand their problems

• High level of organization that ensures no tasks are missed

• Be obsessed with our customer feedback, so much that close relationships emerge

• Be precise, detail-oriented and straightforward

• Have a calm, but secure character that helps in resolving tricky situations with customers

• Professional and good communication with people

• Good knowledge in the finance field

• Being a part of a highly motivated and experienced international team

• Flexible working hours and lots of responsibility

• A workplace in the heart of Vienna

We were recently rewarded for being the most interesting Austrian scale-up. We raised €15m overall and offer a fun, friendly, young, dynamic team, a great, interesting, and challenging product, and the opportunity to work with the newest technologies. Our values are forward-thinking, open-minded, ambitious and0 responsible. We are lazor focussed on building an amazing team and hope you will become a part of it!

Helu is the leading FP&A software on DATEV.

As successful Austrian scale-up tech company that raised $10m Series A recently, we help business leaders plan forecast and analyze their performance with any data. We are an experienced team with strong values and look for well-rounded people who think long term and love new technologies.

Every three months, the Helu team meets for an office week in Vienna, where we work on our company culture, our values, and a healthy team spirit. Colleagues work together, get to know each other better, explore Vienna, do sport activities, party and have fun.

The company is founded by a successful serial-entrepreneur and backed by numerous unicorn founders and renowned investors (Bitpanda, Wefox, Atlantic Labs).

The Helu Hiring Process

1. Chat with us

We look at your application and if it is a match, you will speak with our head of engineering.

2. Solve a challenge

Next, we will send a short challenge revolving around your everyday work. Once solved, you speak with the front-end lead and head of engineering.

3. Meet your team

In a last step you get to know the founder and product owner.

4. Come on board

If everyone thinks it's a fit, we make you an offer and you join our very nice and professional team.