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Card Fraud Risk Manager



Accounting & Finance
Vienna, Austria
Posted on Monday, July 1, 2024
Do you want to join us on the journey of disrupting the spend management business? Do you like to work in a fast-paced scale-up with a passionate and supportive team? Yokoy is hiring!
After closing our $80M Series B funding in 2022 and going through a hyper growth phase, we are now striving to lead the tech-focused transformation in our field and become the number 1 all-in-one spend management suite for midsize and enterprise companies. Join us as our Card Fraud Risk Manager and help us achieve our goals! 🚀
As a Fraud Risk Manager for Yokoy’s Visa cards you will be responsible for developing, implementing, and managing strategies to detect and prevent credit card fraud. You will coordinate activities around fraud prevention, fraud operations and authorization of our Card Program. You will work closely with various departments, including IT, Operations, and Customer Service, to ensure comprehensive fraud prevention measures are in place. Your expertise will be crucial in identifying potential risks, analyzing fraud trends, and mitigating fraud losses while maintaining a positive customer experience. We are a product-driven company, and a visionary best-in-class product is the key for our customer’s success. Driving the Yokoy Card Program is crucial for our continuous growth.

🧑🏽‍💻 What you’ll do:

  • You will develop the overall fraud risk strategy for the Yokoy Card Program.
  • You lead and coordinate all activities around fraud prevention and fraud operations for the Yokoy corporate card program.
  • You define, implement and monitor risk policies and metrics to optimize authorization approval rates while minimizing fraud rates of our corporate card program.
  • You work in close collaboration with the Yokoy product and engineering teams and our partners to implement adequate systems and tools that support these strategies.
  • You provide reports and insights to stakeholders and partners.
  • You support the operations team in fraud investigations and other ad-hoc inquiries and lead the chargeback process.

⚒️ What you’ll need:

  • You have excellent knowledge of the payment authorization process via a global card network, such as Visa or Mastercard.
  • You have previous experience in fraud prevention at a credit card issuer, card network or card payment processor.
  • You are an expert in fraud prevention policies and systems for credit card payments, preferably corporate credit cards.
  • You have excellent technical knowledge of instruments for strong customer authentication, payment authorization and fraud rates, such as 3D Secure, Transaction Risk Analysis, Risk Scoring Models, Rule Engines, etc.
  • You have a strong background in working and using data, building and configuring analytical models and tools.
  • Experience in fraud operations, such as dispute management and chargebacks is a plus.
  • Excellent communication and problem solving skills.
  • You are fluent in English; German and other languages are a plus.

🚀 What you’ll get:

  • Resources and trust: you own your work and shape things from day one.
  • Flat hierarchies: opportunity to work closely with the founders and the leadership team.
  • Fast-paced environment: quickly measure and learn about the impact of your work.
  • Flexibility: everyone has their own highly productive times - we look at the output and not at what time it was produced.
  • Hybrid setup: we enjoy in-person sessions, but we have also learned (thank you Covid) how to be efficient with remote working.
  • Competitive scale-up package with the possibility to partake in the upside.
  • Work anywhere: we offer up to 6 weeks remote work.
We are keen to get to know you. Apply with your CV and/or LinkedIn profile and a few words on why you would like to join Yokoy. We look forward to your application!
👉🏽 What’s going to happen next: we aim to get back to you regarding your application within 8 business days. Our interview process tends to take around 4 weeks to complete. If you need more flexibility or are on a tighter schedule, don’t be afraid to let us know.
If after reading our job ad you figure that this isn’t the right fit for you, feel free to share it with a friend or colleague who might be interested.
This is important to us: Yokoy is an equal opportunity employer, and we value diversity. We welcome people from all backgrounds who are looking to make the future simple with us. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability.
Yokoy is an intelligent spend management platform, trusted by modern finance teams to streamline invoices, expenses, and payments. Powered by AI and machine learning, Yokoy automates up to 95% of manual processes.
🏢 Established in 2019 in Zurich, Switzerland, Yokoy is trusted by leaders at over 700 of the world’s most forward-thinking companies to help them transform how they spend, by transforming how their people spend their time. Designed to sit at the heart of the modern finance tech stack, Yokoy connects with the leading ERP systems, invoicing platforms, travel booking tools, and other enterprise finance tools to power end-to-end automation and provide complete visibility across the enterprise. Yokoy is backed by leading investors including California-based Sequoia Capital, New York-based Left Lane Capital and London-based Balderton Capital.