Operations Manager
Wayflyer
About Wayflyer
Our mission is to give the world access to the best products by empowering great brands to reach their growth potential.
Today's consumer brands need a capital provider that keeps pace with their growth ambitions. Traditional financing options are slow, cumbersome and often out of reach. That's why we built Wayflyer.
Our unique technology allows us to assess businesses in minutes, generate financing offers that reflect their growth potential and send funds in as little as 24 hours.
Since launching in April 2020, we've deployed over $5bn to to 5,000+ brands worldwide, backed by Tier 1 banks like J.P. Morgan. We've become a trusted financing partner for some amazing brands, like True Classic, Little Words Project and Kekoa Foods.
Teams at Wayflyer are truly cross-functional. You'll be collaborating with ambitious colleagues from around the world - all striving to deliver on a huge opportunity. Check out this video to hear directly from them.
What you'll do
Drive operational excellence: You'll identify, prioritise and solve problems, inefficiencies and opportunities in how teams work and collaborate. You'll aim to constantly improve processes and scale & automate the solutions.
Cross-functional collaboration & project management: You'll drive cross-functional projects and engage with other teams such as underwriting, product & engineering, sales, legal and people globally to improve our efficiency and effectiveness. You'll coordinate and communicate strategy to align priorities across Wayflyer.
Data analytics & problem solving: Use self-sourced data to define, understand and solve problems. Understand the root causes, propose solutions, derive insights, drive decisions, implement solutions and measure results based on KPIs you will contribute to set.
Automate as much as you want (and you can): You will be empowered to scope, develop and launch clever automations that scale throughout the business. Choose your tool or language, we like them all! For example, we use PipeDream, Jira, Hubspot, Hightouch and many other tools.
Improving customer experience for smaller customers: automating our customer journey and building scalable solutions for customer problems
Knowledge, skills and experience
You have 3 to 5 years of relevant work experience - ideally at a fast-paced startup or scale-up
Previous experience with workflow automations (e.g Jira/Hubspot) is a must
You're a self starter. You identify problems proactively and work to solve them.
Commercially and quantitatively inclined with a hands-on, problem-solving approach
First-principle thinker, skilled at simplifying complex organisational issues
You have proven experience gathering, interpreting and presenting data and have the ability to translate quantitative findings into action plans.
Hands-on experience with SQL is a must
Previous experience collaborating with cross-functional teams across an organisation, gathering requirements to develop and deliver custom solutions and automations
Knowledge of Python is a plus
What is important to point out is that you can do most or all of the above mentioned and can point to your real experience doing it. You’ve probably done it at companies of different shapes, sizes and industries. Given what we do, experience in financial services, fintech and business-to-business organisations is particularly interesting to us.
On top of that, you’re amazing at prioritisation. You make sure you’re not spread too thin while also giving teams the support they need. You spend your time on the things that make a positive difference. People get why you’ve chosen to say ‘yes’, ‘no’, or ‘not yet’, and are ok with it.
What you’re like as a person and how you treat people is a big deal for us. People love working with you. You’re helpful and generous with your time and knowledge. People love helping you back. People know where they stand with you.
You’re always looking to learn and grow, on a personal and professional level. And you’re always looking to help others learn and grow by sharing your own knowledge and experience.
You know why diversity, equality, inclusion and belonging matters, and speak up when we can do better.
What happens next
We’ll review every application we receive. If we’re interested in taking your application further, we will be in touch to find out more about you and what you’re looking for.
What perks and benefits do we offer?
Equity scheme - so you can share in our collective success!
Work remotely abroad for up to 60 days a year
Flexible working arrangements that value work-life integration
Employee assistance programme
Private healthcare, life and critical illness cover
Support for Continuous Professional Development (CPD)
Generous parental and adoptive leave policies
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