Locations
Vienna, Austria · Linz, Austria
industry
Information Technology
Size
11-50 employees
Stage
Other
founded in
2013
Usersnap is a user feedback platform, but it helps you with more than collecting and managing feedback: We pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. “Finally, users tell us exactly what they feel and need.” This is what product teams say, and they go on to build features that gain the trust of their users. How so? Feedback widgets with screen capture: Makes your communication with users on complicated issues much easier. Targeted micro surveys: Boosts engagement and ensures precise insights for you to make decisions with evidence. Intuitive dashboard and setup: Saves time for non-tech savvy teams researching, testing, and monitoring customer sentiment. Community and conversations: Get the collective voice with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or having an open discussion on the public Usersnap board.
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