About Tide

At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany.

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

What we’re looking for

Here at Tide, we are looking for a driven ongoing monitoring analyst with a good understanding of Fraud and Financial Crime prevention measures. We need a passionate and experienced individual, who will help ensure Tide is taking all the relevant steps to prevent all aspects of financial crime.

As an ongoing monitoring analyst, you will be responsible for conducting in-depth financial crime investigations, therefore you should be skilled in detecting and investigating financial crime typologies such as money muling, smurfing, fraud scams, human trafficking, terrorist financing, tax evasion and bribery and corruption.

You will be part of our high performing Ongoing monitoring team (Investigations), reporting to Tide's Ongoing monitoring Team Leader, and have a proven track record in working to set targets and SLA's. You may also be involved in wider Financial Crime projects working with other teams across the business such as KYC, Member Support and our second line of defence team, and so stakeholder management and organisational skills are key.

As an Ongoing Monitoring Analyst - Level 2 you’ll be:

• Investigating cases of fraud/money laundering and discovering potential links with external accounts - this may include analysis of complex networks and accounts
• Consistently reaching 95% or above in QA/QC checks in all elements of the role
• Liaising with law enforcement, including writing Suspicious Activity Reports (SARs) within the NCA Database where required and conducting typology and sector reviews
• Liaising with other Financial Institutions and responding to transactional queries
• Managing your own case load to meet performance targets
• Supporting level 1 ongoing monitoring teams through coaching and buddying in how to identify suspicious behaviour
• Have a keen eye for potential efficiencies and help to embed these
• Implementing and ensuring timely compliance to new or revised standards and procedures
• Assisting the ongoing monitoring Team Leader and Senior Analysts with other financial crime related tasks and projects as required

What makes you a great fit:

• You have minimum 3 years of experience in a Compliance-related role, specialising in business-related anti-money laundering/fraud investigations at a leading FinTech or bank
• You are able to work well as part of a team; decisive; goal-oriented; proactive
• You have a good understanding of the UK regulations (including POCA, TACT)
• You have excellent verbal, written, and interpersonal communication skills in English
• You are familiar with SAR reporting process through the NCA database
• You have conducted investigations, including transaction reviews and third party referrals
• You are able to multitask and successfully operate in a fast-paced, team environment
• CAMS or ICA certifications would be a bonus
• You may also have a university degree

What you’ll get in return:

• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget in the amount of 1000 BGN per year
• Additional health & dental insurance
• Mental wellbeing platform
• Fully covered Multisports card
• Food vouchers
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Flexible working from home
• Sabbatical Leave

Tidean Ways of Working

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

Tide is a place for everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

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