Who are Tide:

At Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses.

Tide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale.

What we’re looking for:

It’s exciting times here at Tide, we are scaling and developing our product offering at a phenomenal rate and have made our first step into our ambitious plans towards international expansion and diversifying our product offering. We need someone to be proactive, take initiative and build out best in class financial reporting and control processes and procedures for our Global Finance Operations team.

As the Finance Operations Controller you’ll be responsible for building out and taking ownership of Tide’s Global Finance Operations function and capability. This includes accounts payable, accounts receivable, bank reconciliations, supplier queries, staff expenses, finance helpdesk queries and payroll of all Tide entities globally.

As the Finance Operations Controller you’ll be:

• Responsible for day-to-day transactional activities including accounts receivable, accounts payable (invoicing processing and payment runs), expenses and bank reconciliations within the accounting system
• Responsible for conducting comprehensive reviews of payment batches from inception to completion for weekly payment processing, ensuring accurate verification, matching, and inclusion of supplier bank details.
• Collaborating with the Treasury team to facilitate timely payment processing and subsequently sharing remittance information to suppliers post-payment.
• Collaborating closely with suppliers and internal budget owners to manage the AP process ensuring supplier bank details are verified, budget owners in the business approve invoices in a timely manner and suppliers are paid within the agreed terms.
• Responsible for managing and processing the global payroll in a timely and accurate manner.
• Building the Global Finance Operations functions, establishing standard operating procedures and robust control and Quality Assessment framework that can be applied to finance operations activities globally.
• Implementing operational KPIs to measure activity and productivity
• Assisting with preparing and collating support documentation and reconciliations for the external audit.
• Undertaking regular balance sheet substantiation processes.
• Assisting with weekly cash flow forecasting activities.
• Maintain our Finance Mailboxes; reply to internal stakeholders and supplier emails
• Collaborate with the project team for your assigned work areas for the new SAP general ledger system.
• Identifying opportunities to streamline and improve operations, processes and productivity
• Growing and developing the finance operations team
• Ad hoc support tasks as required

What makes you a great fit:

• Experience working in fintech or financial services
• Experience in a business process outsourcing environment or similar finance operations function
• Experienced in working with large data sets
• Confident in business partnering across the organisation and collaborating with departments outside of Finance.
• You are an autonomous worker who takes ownership of their responsibilities and requires minimal hands-on management
• Excellent commercial acumen
• Excellent verbal and written communication skills
• Meticulous attention to detail
• Ability to stick to tight deadlines
• Exceptional organisational skills
• Curious mind and high level of problem solving capability
• Motivated by making a difference and getting things done
• You would like to work in a fast-paced, startup environment
• Personable, and able to build strong working relationships
• Tech savvy
• Strong Microsoft Excel/Gsheet skills
• Experience with Xero or SAP

What you’ll get in return:

Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for up to 90 days a year. Plus, you’ll get:

• Competitive salary
• Self & family health insurance
• Term & life insurance
• OPD benefits
• Mental wellbeing through Plumm
• Learning & development budget
• WFH setup allowance
• 25 days annual leave
• Family & friendly leave

Tidean Ways of Working

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

Tide is a place for everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.