📍 Remote-first (UK or EU preferred) | 💼 Full-time

Introduction

We’re looking for a Senior Operations Lead to join Tenyks, an award-winning Cambridge University spinout, using the world's most advanced Vision AI to transform how brick-and-mortar businesses unlock hidden value from their existing operations.

You’ll work side-by-side with our CEO to drive strategic initiatives, build scalable systems, and help the company grow faster and smarter. This is an exceptional opportunity to be deeply embedded in the founding journey - shaping both the business and its operational foundations as we scale.

About Us

Tenyks is a Cambridge University spin-out and YC-backed team building the world’s most advanced Visual Intelligence platform — think VideoGPT for the physical world. Our mission: turn the 60 million years of visual data captured across the planet into operational intelligence that transforms how real businesses run.

Our first focus is hospitality. We're already working with Top 5 US restaurant brands - including McDonald’s, Burger King, and Wendy’s - to eliminate slow service, remove friction from customer journeys, and unlock billions in efficiency gains. This isn’t theory; this is hard engineering meeting real-world scale.

We see a clear path to adding $1T of value to the global economy by upgrading customer experience and improving working conditions for frontline teams. If you’ve ever waited 12 minutes for a Starbucks coffee, you’ll understand exactly the kind of problems you’ll help erase.

Our team blends Cambridge/Oxford PhDs, world-class Vision AI experts, and founders who have built 5+ previous companies. We operate fast, think long-term, and ship work that matters.

Culture: The Five Tenets

We’re meritocratic, straight talking, and driven by impact over politics.

What We’ve Built

Tenyks delivers measurable revenue uplift and margin expansion for brick-and-mortar operators by decoding customer flow, labour efficiency, and real-world operations with cameras and Vision AI at scale.

We’ve raised $4M+ from top-tier investors including Y Combinator, Speedinvest, Firstminute Capital, LAUNCHub, and Cambridge University.

Awards include:

We’ve evolved from an academic spin-out into a category-defining AI company building the operating system for physical spaces.

What You’ll Do

As our Senior Operations Lead, you’ll be the operational engine behind Tenyks - ensuring we move fast, stay focused, and scale sustainably. You’ll build the processes, systems, and rhythms that enable our CEO and leadership team to execute at the highest level.

Your role will combine strategy, operations, finance, and people - with exposure to every key area of the business.

Operational Excellence

Strategic & Commercial Support

People & Culture

Enablement & Growth

What We’re Looking For

We’re looking for a sharp, structured, and resourceful operator - someone who loves turning chaos into clarity, and who thrives on impact and autonomy.

Must-haves

Nice-to-haves

Career Growth & Development

This is a high-impact, founder-facing role with a steep growth curve. The role allows you to be one of the people who know the company best. You’ll gain exposure to every aspect of building and scaling a company - from strategy and operations to partnerships and customer success.

As you grow, you’ll have a clear pathway toward roles such as Head of Operations, VP Operations, Chief of Staff, or other C-level roles, depending on your strengths and ambitions.

As you grow, you’d quickly have a team around you, including an Executive Assistant, dedicated Designers, Web Developers, Social Media Team, and other vendors, allowing you to focus on strategy and high-leverage initiatives.

Perks & Compensation

Don’t meet every single requirement? Please apply anyway!

We value outcomes and potential over perfect CVs. If you’re excited about our mission and think you could make an impact, we’d love to hear from you.

Next Steps

📩 Send your CV to georgia.mason@tenyks.ai

Subject line: “Tenyksian Reporting for Duty – Senior Ops Lead”