Hey there!🌞

Do you want to contribute to a cleaner planet?

Skyfri Technologies AS is a global and fast-growing clean technology company based in Oslo. Our advanced proprietary technology, powered by machine learning and big data, will completely digitize the way asset owners operate their power plants, and help them improve uptime and production.

Our vision is to accelerate the deployment of renewable energy globally and we believe that software will be the engine to achieve that goal.

What you’ll be doing

As a Customer Success Engineer, you will play a vital role in ensuring the success and satisfaction of our customers who have adopted our solar energy solutions. You will work closely with customers to understand their requirements, provide technical support, and ensure smooth implementation and ongoing operation of our solutions. Your primary focus will be in managing implementation projects for new clients, delivering exceptional service, building strong relationships, and ensuring the success of the project.

In this role, you will

• Collaborate with customers and internal teams to define project requirements, timelines, and deliverables.
• Travel to customer sites to install, configure, and troubleshoot Skyfri SolarSCADA systems, ensuring accurate data mapping (Modbus or OPC UA).
• Coordinate and oversee the successful implementation and deployment of Skyfri SolarSCADA, ensuring adherence to specifications and industry standards.
• Collaborate with cross-functional teams, including sales, engineering, and operations, to address complex customer requirements and provide comprehensive solutions.
• Assist in the continuous development and refinement of our Skyfri SolarSCADA hardware and software, identifying opportunities for enhancement and process optimization.
• Contribute to the growth and success of Skyfri Technologies by identifying opportunities for upselling, cross-selling, or offering additional services.
• Contribute to the creation and maintenance of technical documentation, FAQs, and knowledge base articles for internal and customer use.

You are…

Smart, ambitious, and driven by a deep passion for start-ups and clean tech. You possess a remarkable creative flair, constantly pushing boundaries and generating fresh, exhilarating ideas. Your open-mindedness, kindness, and collaborative spirit make you an invaluable team player who recognizes the significance of collective effort in achieving our goals.

In addition, we need you to have:

• Fluency in English, our working language. Other languages are a plus.
• Have a Bachelors degree in Electrical engineering, Automation engineering, or a related field. Alternatively, a Certificate of Apprenticeship (fagbrev) in electricity, supplemented with additional working experience, will also be considered.
• Live in or in commuting distance to Oslo, Norway.
• 1-2 years of relevant experience in the solar energy, SCADA, or industrial automation industry.
• Solid understanding of data communication protocols such as Modbus or OPC UA.
• Ability to handle multiple tasks and responsibilities simultaneously.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and interpersonal abilities, with a customer-centric mindset.
• Willingness to travel to customer sites as required.
• Valid driving license.

What we offer

• Competitive salary and benefits package
• Flexible working hours with work-from-home days
• Interesting work within a dynamic and innovative company
• A central role in a company in high growth, with great opportunities for career and personal development
• Attractive options package
• A lot of fun in an international and diverse office environment

At Skyfri, we embrace diversity as the cornerstone of who we are. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other characteristic. We choose our candidates based only on qualifications, merit and business need.

We look forward to hearing from you!

Department

Operations

Locations

Oslo

Remote status

Hybrid Remote

Employment type

Full-time

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