If you're an experienced nutritionist or dietitian (AfN or HCPC registered) with a passion for putting member safety first and overseeing safeguarding governance at Second Nature, this is the role for you! In this position, you will be responsible for managing day-to-day safeguarding operations across all clinical services, and the different programmes we deliver.

This role is essential in ensuring all staff receive the necessary training, and adhere to policies, processes and procedures to identify and manage safeguarding cases, thereby guaranteeing safe practice and upholding our commitment to doing the right thing for both current and prospective members.

With a growing member base and an increasing number of safeguarding cases, you will be dedicated to ensuring the development and maintenance of consistent safeguarding practices. As the Safeguarding Lead you will head the safeguarding management team and align safeguarding practise across the health coaching, customer support and psychology departments. You will strategically direct continuous improvement initiatives and collaborate with internal and external stakeholders to inform key decisions and changes within the company.

In this role, you will be a key member of our safeguarding team. This requires managing day-to-day safeguarding support alongside our safeguarding lead and safeguarding champions, and developing and delivering team-wide trainings, or informing on key decisions or changes within the company. You will utilise data analysis and regular reporting to identify key themes and areas for improvement, and use this information to inform broader safeguarding training initatives within health coaching, and across Second Nature.

To maintain a thorough understanding of the SN programme and coaching expertise you will also manage a small caseload, working directly with members from various cohorts.

You'll collaborate closely with our team of health coaches, health coach managers and the head of health coaching as well as other teams in the business, and be an integral part of our forward thinking and dynamic team of professionals. Together, we're committed to advancing the field of nutrition and behaviour change science to eradicate type 2 diabetes and obesity!

At Second Nature, we embrace a hybrid working model to offer flexibility. For those outside London, occasional office visits (at least once per month) are required. London-based team members are in the office 1-2 times weekly, with the remainder of the week offering remote work options. This structure allows for both collaboration in person and the convenience of remote work, fostering a balanced and productive work environment.

If you're interested in an opportunity to be a part of a thriving wellness industry, come and join us on our mission to make healthy living astonishingly easy.

Applicants should be registered with the HCPC, have a strong passion for supporting and communicating with other health professionals, excel at managing multiple priorities and be committed to working autonomously to support our team to deliver world-class health coaching.

The Company

Obesity has become a global epidemic; in the UK, we spend £9 billion a year alone on diseases like type 2 diabetes (that’s 10% of the NHS budget). What’s shocking is most of this is preventable – through sustained lifestyle and habit change.

Enter Second Nature.

We’re here to help people take control of their health. By bringing together behavioural science, technology, and incredible people, our grand mission is to eradicate the global epidemic of chronic lifestyle diseases once and for all.

Our digital habit change programme – delivered digitally through a mobile app – helps people to improve their lifestyle, lose weight, and ultimately reduce their risk for conditions such as type 2 diabetes.

We’re also one of the few consumer health brands that are also actively commissioned by the NHS to help people living with type 2 diabetes and the national weight management service.

You can find out more about working with us here and here.

Health Coaching

One of the critical components of the Second Nature programme is the Health Coach that supports and guides our members to make sustainable lifestyle and behaviour change. The majority of our health coaching is delivered digitally via written communication, allowing regular contact to help support hundreds of members every step of the way. Areas that our Health Coaches provide support and guidance on are:

• Nutrition
• Exercise
• Sleep
• Stress
• Mindset