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Product Design Lead

Second Nature

Second Nature

Product, Design
London, UK
Posted on Wednesday, April 10, 2024

The Challenge

Obesity has become a global epidemic; in the UK, we spend £9 billion a year alone on diseases like type 2 diabetes (that’s 10% of the NHS budget). What’s shocking is most of this is preventable – through sustained lifestyle and habit change.

Enter Second Nature...

We’re here to help people take control of their health. By bringing together the latest behavioural science, psychology, technology, and the talents of our incredible team, our mission is to eradicate the global epidemic of chronic lifestyle diseases once and for all.

Our habit-change programme – delivered digitally through mobile and web apps – helps people to transform their lifestyle, lose weight, and ultimately reduce their risk for serious conditions such as type 2 diabetes and heart disease.

About us:

  • We've positively changed the lives of over 250,000 people
  • We're rated 'Excellent' by over 7k of our members on Trustpilot
  • We're growing extremely quickly & are now a profitable business
  • We’re one of the few consumer health brands that are commissioned by the NHS and leading health insurer, Vitality Health
  • We're a leading B2C provider of GLP-1 medication-assisted weight loss programmes, and 1 of 5 NICE-approved providers to deliver these services within the NHS in the future
  • Our team members stay with us for an average of 4.3 years

You can find out more about working with us here and here.

The role

We’re looking for an experienced Product Design Lead who can create exceptional multi-channel user experiences, and is passionate about making a positive difference in the world.

You'll join our growing Product team, and report directly to a member of the leadership team.

What you'll do

  • Collaborating closely with key stakeholders across the business (Engineering, Content, Partnerships, and Health Coaching), you'll be responsible for leading the full end-end design process to help solve our most pressing user and business problems
  • Own all design output across web and mobile, from early concepts and prototypes to polished, high-fidelity designs
  • Gain a deep understanding of our users and the problems they face through regular qualitative and quantitative research
  • Own and utilise our design platform, Figma, to define and design product concepts and assets
  • Support Product Managers to shape initiatives and roadmaps
  • Lead and continually evolve our Design System and collaborate with Engineering to iterate, improve, and enforce it across the wider team, striving for a premium, user-friendly experience for our members
  • Champion growth-centric design thinking across the company, always questioning if this can be done better and offering insight to all decision makers
  • Offer design expertise and input for wider team members when necessary
  • Identify gaps in both the product and the company to shape the future of what we do
  • Own, improve, and enforce our company Brand Guidelines with the wider team