Markets Analyst (Markets & Demand Planning) (f/m/x) - remote
Refurbed
IT
Remote
Founded in 2017, refurbed is Europe’s fastest-growing marketplace for refurbished products, active in 12 European countries and having surpassed €2Bn in GMV — all while being profitable. With beautiful headquarters in Vienna, we operate as a remote-first company, and our 250+ employees enjoy up to two months of workation per year. We’ve also been recognised as a Top DACH Employer by Kununu for three consecutive years.
Our mission is to make sustainable consumption the easy choice by enabling customers to buy products up to 40% cheaper while significantly reducing CO₂ emissions.
If you thrive in an environment that values momentum, ownership, and impact, you’ll feel at home here. We’re a fast-paced, high-performance team that works hard and challenges itself everyday. To enable this high-performance every team member enjoys full autonomy over their location (we’re remote-first).
The Market Analyst plays a key role within the Markets & Demand Planning team, supporting cross-market initiatives, commercial planning, and strategic market expansion efforts across Europe. This role combines analytical depth with operational execution, helping refurbed assess new market opportunities, improve commercial decision-making, and scale market operations efficiently.
You will work closely with market leads, performance marketing, CRM, Brand, Product, and commercial teams to support market assessments, competitor analysis, forecasting, and strategic growth initiatives. The role is designed to strengthen analytical capabilities across regions.
This is an ideal opportunity for someone who enjoys solving complex business questions, working across multiple markets, and turning data into actionable commercial insights.
WHO YOU ARE:
- 2–5 years of experience in market analysis, business analytics, commercial strategy, or demand planning within e-commerce, marketplaces, or high-growth digital businesses.
- Strong quantitative and analytical skills with advanced Excel and BI tool proficiency (Looker, Tableau, Power BI, or similar).
- Solid understanding of e-commerce and marketing KPIs, competitor analysis, forecasting, and commercial performance reporting.
- Highly organized with strong project management and prioritization skills.
- Experience conducting market research, business cases and translating data into actionable insights.
- Interest in sustainability and the circular economy.
Location & eligibility: This role is open to candidates based in Europe (including UK) only with a valid right to work.
WHAT YOU’LL DO:
- Conduct market analysis, competitor benchmarking, and commercial performance deep-dives across multiple European markets.
- Support new market assessments, market-entry business cases, and cross-functional expansion initiatives.
- Assist in developing short and long term forecasts, commercial planning frameworks, and leadership reporting.
- Collaborate closely with Marketing, CRM, Brand, Product, Finance, and Supply teams to support strategic commercial initiatives.
- Support OKR tracking, growth initiatives, partnership evaluations, and campaign performance analyses.
- Contribute to strategic projects and gradually take ownership of regional initiatives and market expertise development.
WHY YOU WILL ENJOY WORKING WITH US:
Our Culture and Values:
- Decisions should be made based on facts and not by hierarchy levels? We sure think so!
- We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.
- You fail sometimes? Well, so do we! We’re all just human, let’s learn from our mistakes to improve in the future!
- No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!
Personal & Professional Development:
- You'll have access to a dedicated learning budget within your department to support your growth, whether it's courses, conferences, or other learning opportunities that matter to you.
- We partner with Likeminded, offering you private sessions with experts for your personal growth and mental health.
- We frequently host internal workshops, allowing our teams to further develop their skills in different areas and enhancing collaboration across departments.
Flexibility:
- We care about a healthy work/life balance. We not only function and support a fully remote setting but also offer the possibility to work from our beautiful office in the vibrant heart of Vienna – we love dogs, so feel free to bring your furry little buddy too 😊
- We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.
- You will also be invited to take part in our office weeks, happening three times a year, where you will have the chance to work side by side with your colleagues and enjoy the team-building events and on-site workshops
…and much more! See https://careers.refurbed.com/ for further insights!
