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Account Manager - Supply (f/m/x) - remote

refurbed

refurbed

Sales & Business Development
Remote
Posted on Thursday, July 4, 2024

Do you want to use your passion and talent to make consumption more sustainable?

We're Europe's fastest-growing marketplace for refurbished products, empowering customers to acquire items up to 40% cheaper while making a substantial impact on reducing CO2 emissions compared to buying new devices.

Since our launch in February 2017, we grew to more than 300 employees and expanded across the European region. Throughout this journey, we've successfully concluded three substantial funding rounds, selling hundreds of thousands of products. Thanks to our team's efforts, we were recognized as the Top Employer in the DACH region (2023 and 2024) by Kununu and secured the title of an ACM Preferred Employer (2023).

We are excited to expand our Sales and Account Management team and are looking for an Account Manager who will be pivotal in managing and growing relationships with our suppliers. This role requires a balance of strategic insight and operational support, ensuring our suppliers receive top-notch service while driving growth on our marketplace. If you are ready to join a fast-paced, innovative team and make a significant impact, we would love to hear from you. Apply today to become an essential part of our Sales and Account Management team.

WHO YOU ARE:

  • You have 2-4 years of relevant work experience in Account Management, Customer Success, Business Development, Sales, or a related field, ideally within E-Commerce, Corporate Retail, B2B organizations, or consumer electronics.
  • You hold a degree in Business Administration or a similar area.
  • You have excellent communication skills in English (oral and written) and preferably in one other European language (German or French).
  • You have experience in managing stakeholder relationships, identifying business opportunities, negotiate commercial agreements and driving business plans.
  • You are adept at using data analysis, reporting, and forecasting to guide business decisions and solve problems.
  • You are passionate about working with people, with strong communication skills that enable you to effectively influence and persuade different levels of stakeholders.
  • You have a solutions-oriented mindset, are comfortable working with targets, and have a 'can-do' attitude.

WHAT YOU WILL DO:

  • Develop strong relationships with a diverse portfolio of suppliers, while gaining increasingly detailed knowledge of their operations and businesses.
  • Build industry knowledge to understand suppliers’ needs, and co-developing strategies to drive their success on refurbed.
  • Collaborate with the Category Management Team to analyze supplier data, identify growth opportunities and maximize supplier performance.
  • Provide responsive and effective account support, addressing a range of issues from complex customer questions to general system requests.
  • Work cross-functionally with internal departments such as Customer Service and Supplier Performance to ensure suppliers receive the best possible support.

ADDITIONAL FACTORS WE APPRECIATE:

  • Proficiency in multiple European languages (German, Italian, French, Dutch, Danish, etc.).
  • Experience working for a marketplace or in E-commerce.

WHY YOU WILL ENJOY WORKING WITH US

Our Culture and Values:

  • Decisions should be made based on facts and not by hierarchy levels? We sure think so!
  • We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.
  • You fail sometimes? Well, so do we! We’re all just human, let’s not cry about it but learn from our mistakes to improve in the future!
  • No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!

Personal & Professional Development:

  • You can take unlimited number of trainings we are offering you through LinkedIn learning.
  • Additionally, we are partnering with Likeminded, offering you private sessions with experts for your personal growth and mental health.

Flexibility:

  • If you're passionate about work-life balance, you're in luck! We not only function and support a fully remote setting but also offer the possibility to work from our beautiful office in the vibrant heart of Vienna – we love dogs, so feel free to bring your furry little buddy too. And yes, there is free fruit, coffee & drinks in the office 😊
  • We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.
  • You will also be invited to take part in our office weeks, happening three times a year, where you will have the chance to work side by side with your colleagues and enjoy the team-building events and on-site workshops

…and much more! See https://careers.refurbed.com/ for further insights!