Solution Architect
IT · Full-time
Freiburg, Germany · Remote
With our technology, we aim to solve every headache associated with the intricate web of sustainability requirements in each market. Our all-encompassing platform streamlines the sustainability journey - from tracking and reporting to compliance and optimisation. Our software solution already serves as a game-changer to global companies like Beiersdorf and Kao.
Join us on our growth journey as a Solution Architect (m/f/d), where you will collaborate closely with our Customer Success and Product teams, leading software integration projects, and help shape the future of our innovative solutions while making a significant impact on the industry.
Fostering, growing, and celebrating a diverse team is a top priority. From our inception, we've been an international team, bringing together diverse backgrounds and perspectives to unite behind our common mission. Packaging waste affects everyone, and we believe a diverse team is essential in developing the best solutions for a sustainable future. Join us and contribute to our mission of tackling packaging waste with innovative, inclusive approaches.
- Lead technical implementation projects for our enterprise customers, ensuring successful integration of our SaaS solution
- Configure and customise our platform according to specific client requirements and business needs
- Develop and maintain data mappings between client systems and our platform, ensuring seamless data flow
- Provide technical consulting to customers throughout the implementation process and support pre-sales activities
- Drive API integration projects, working closely with customers' IT teams and third-party integration partners
- Create and maintain technical documentation for customer implementations
- Collaborate with our Product and Engineering teams to align implementation processes with product updates
- Troubleshoot and resolve technical challenges during implementation
- Work closely with Customer Success Managers to ensure smooth customer onboarding
- Contribute to the continuous improvement of our implementation processes and best practices
- 2+ years of experience in technical implementation, integration, technical consulting, or similar customer-facing technical roles, with strong Python skills
- Strong technical background with understanding of APIs, data mapping, and enterprise software integration
- Experience with SaaS implementations and customer success processes
- Strong self-management skills with the ability to manage multiple implementations simultaneously
- Strong problem-solving abilities and analytical mindset
- Experience working in an agile environment
- Knowledge about ERP systems, like SAP ERP / S4/HANA, is a plus
- Excellent communication and interpersonal skills, with the ability to articulate technical concepts to both technical and non-technical audiences
- Excellent written and verbal communication skills in English (Native or C1 level)
Impact & Ownership: The unique opportunity to actively shape our growth and make a real impact on the circular economy in one of the most innovative Green-Tech startups.
Flexible Working: Choose the setup that works best for you with our remote or hybrid work options, combined with flexible working hours that allow you to manage your time independently.
Pension & Extras: Allowances for your company pension scheme (bAV), a childcare allowance (Kita-Zuschuss) for your family, and access to a wide range of Corporate Benefits.
Modern Office: A bright, modern workspace right in Freiburg – including cold drinks, specialty coffee, and snacks for your days at the office (or whenever you decide to drop by!).
Growth & Development: Independent work with steep learning curves and broad development opportunities in a fast-growing sustainability company.
Competitive Conditions: A competitive salary and fair framework conditions.