Enterprise Solutions Engineer
Open Financial Technologies
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See open jobs at Open Financial Technologies.See open jobs similar to "Enterprise Solutions Engineer" Speedinvest.Sales & Business Development
Bengaluru, Karnataka, India
Posted on Oct 30, 2025
Job Description : Enterprise Solutions Engineer
About Open:
OPEN is a leading connected finance platform that empowers finance teams to manage their cashflow better by managing all their business finance systems, right from banking to accounting ERP, payments,CRM, HRMS etc. - in one place.
OPEN, India's 100th Unicorn, has been awarded the ‘Best Workplace 2024’ by IEEE in 2024. And was recognised by Forbes India and D Globalist’s as 'Top 10 companies among 200 Companies' and was featured in IDFC FIRST Private Hurun India's Top 200 Self-made Entrepreneurs of the Millennia 2023. OPEN was also the recipient of 'Best Digital Banking Solution' from the Global Fintech Fest in 2022 and had won the 'Most Innovative Neo Bank' & the 'Most Innovative Digital Bank' at the Indian Fintech Awards in 2021 & Internet andMobile Association of India (IAMAI) respectively.
We are currently home to some of the smartest & brightest 300+ minds in the fintech space. OPEN is a Series D funded startup backed by leading international funds like Temasek, Google, Tiger Global, IIFL Finance Ltd.,SBI Holdings Japan, 3one4 Capital, Speed Invest, Beenext, Tanglin Venture Partner Advisors & Angellist to name a few. And to build and strengthen this superpower, we’re on the lookout for an amazing Enterprise Solutions Engineer .
Experience: 3-6 years
Location: Bangalore
Responsibilities:
Enterprise Onboarding & API Integration
- Lead onboarding of enterprise customers integrating Connected Banking APIs.
- Coordinate with internal bank operations and bank teams for sandbox setup, IP whitelisting, and credential provisioning.
- Work closely with engineering teams to validate payloads, authentication, and callback flows.
- Maintain structured onboarding trackers, ensuring UAT → Production transitions happen smoothly.
Solution Support & Troubleshooting
- Serve as the primary technical point of contact for enterprise customers.
- Diagnose issues related to authentication, payouts, statement syncs, and webhooks.
- Collaborate with internal engineering and bank tech teams for root cause analysis.
- Own communication loops — acknowledge, resolve, and update customers proactively.
Liaison with Banks & Internal Teams
- Partner with banks’ API product and tech teams for credential renewals, sandbox issues, and go-live escalations.
- Communicate new API releases, compliance changes, and process updates to customers.
- Relay customer feedback to product and engineering teams to enhance reliability and usability.
Documentation & Process Excellence
- Maintain integration guides, FAQs, and API issue playbooks for enterprise customers.
- Draft SOPs for common error handling and escalation paths.
- Contribute to improving developer documentation, SDKs, and internal testing tools.
Requirements
- 3–6 years of experience in fintech, API integrations, enterprise onboarding, or solution engineering.
- Strong understanding of REST APIs, JSON payloads, authentication (OAuth2, HMAC), and HTTP protocols.
- Hands-on experience with Postman, API debugging, and sandbox/UAT testing.
- Excellent communication and coordination skills across business, tech, and bank teams.
- Highly organized and accountable with a problem-solving mindset.
Why work at Open?
- You will be part of the early tribe that is changing the way business banking rolls.
- Every atom of your work will impact the way millions of businesses are run.
- You will work with some of the brightest minds who will celebrate your quirks.
- You will find growth & fun to be two-way streets - how you thrive and the way you jive, in turn drives Open.
This job is no longer accepting applications
See open jobs at Open Financial Technologies.See open jobs similar to "Enterprise Solutions Engineer" Speedinvest.
