Sr. Manager, GTM Onboarding & Content
OneTrust
Strength in Trust
OneTrust unlocks the full potential of data and AI, securely and responsibly. Our platform enforces the secure handling of company data, empowering organizations to drive innovation responsibly while mitigating risks. With a comprehensive suite of solutions spanning data and AI security, privacy, governance, risk, ethics, and compliance, OneTrust enables seamless collaboration between data teams and risk teams to enable rapid and trusted innovation. Recognized as the market leader in trust, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.
The Challenge
Onboarding is one of the most critical moments in any new hires experience at their company. For customer-facing roles, onboarding provides the skills and confidence to hit the ground running and ramp quickly.
The Sr. Manager, Onboarding & Content will be responsible for the development and maintenance of all GTM role-specific onboarding programs along with the maintenance and design of the OneTrust CMS and LMS systems. This role is global and will require collaboration with teams across the Americas, Canada, EMEA, and APAC. This role will require international travel.
Your Mission
This person will be evaluating the current Revenue Onboarding program while doing research on best practices from world-class Revenue Enablement training programs. They will be coordinating with the Global L&D organization, Product and Field Enablement Teams, and Facilities Teams to continually perfect and analyze success of each role-based program. This person start by familiarizing themselves with the current GTM Onboarding paths, determining where modifications must be made, and creating a roadmap for new programs, including promotion paths for internal role changes. This person will also own the OneTrust CMS and LMS programs, including the required audits, design, and organization of those systems and tools.
- Success in this role looks like:
- Quickly assessing the current state of our onboarding paths and providing insights for modifications to drive higher impact.
- Working with L&D to create a seamless onboarding experience from HR-level foundations training to role-specific onboarding.
- Organize and design future role-specific onboarding programs for new departments across the GTM organization.
- Audit and redesign the CMS and LMS systems to support quicker time to value for GTM Team members.
You Are
- Enthusiastic and positive
- Personable and collaborative with a wide array of audiences
- Self-motivated and confident in ability to design, build, and lead new programs
- An excellent communicator
- Experience with Sharepoint CMS and Seismic Learning (Lessonly) LMS
- Ability to lead team members with vision and drive execution
- Certified in or has experience in Value Selling Methodology and MEDDPICC
- Understands onboarding analytics and can clearly articulate outcomes with data
- At least 5 years of experience executing on enablement programs
- At least 5 years of leadership experience, preferably in onboarding or similar role
- Experience and proof of delivering training across multiple segments/teams
- A strong background in SaaS software industry
- Salesforce and Microsoft proficient
- 3-5 years of direct GTM role experience, preferably in Sales
- Command of Message Certified
- Knowledge of the legal/regulatory/compliance market
- Experience in Privacy, Security, Compliance, Third Party Risk, or Consent Management
For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.
Where we Work
OneTrust embraces a hybrid working model. Our Working@ OneTrust initiative is our way of clarifying where we hire, how we work together, and where we’re located in that hybrid model.
The underlying “why” for Working@ is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins to Finish Stronger.
We are committed to a flexible approach informed by a set of guiding principles. You’ll see that reflected in our worker designations: “Office-flex” and “Location-flex”.
- Office-flex: Like a traditional hybrid model, OneTrust “Office-flex” employees may be asked to work in an office periodically if they are within a commutable distance to a OneTrust office. This includes coming into the office for our Company Kickoff, Company All Hands, and other larger company events. Beyond that, we give our leaders and teams the flexibility to set additional guidelines based on the nature of your role.
- Location-flex: Similar to other companies’ remote policies, for OneTrust “Location-flex" roles, you will primarily work from your home office location. However, you may be required to travel to our OneTrust offices or customer sites periodically based on the nature of your role.
Each role may have specific requirements, so we encourage you to verify the location of the role with your recruiter during your first interview.
Benefits
As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.
Resources
Check out the following to learn more about OneTrust and its people:
Your Data
You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.
Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to askrecruiting@onetrust.com.
Our Commitment to You
When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career
OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
