OneTrust unlocks the full potential of data and AI, securely and responsibly. Our platform enforces the secure handling of company data, empowering organizations to drive innovation responsibly while mitigating risks. With a comprehensive suite of solutions spanning data and AI security, privacy, governance, risk, ethics, and compliance, OneTrust enables seamless collaboration between data teams and risk teams to enable rapid and trusted innovation. Recognized as the market leader in trust, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.

The Challenge

In this hands-on position, the primary responsibility is to maintain and create performance scripts aimed at enhancing the long-term scalability and stability of the product. The role involves close collaboration with the product and engineering team(s) to gain a deep understanding of the evolving functionality and maintain/create robust performance scripts that align with the acceptance criteria.
As the individual gains a deeper comprehension of the breadth and depth of product functionality, they are expected to apply critical thinking and pose "what if" questions to enhance the strength of the tests.
The position focuses on continually enhancing performance testing effectiveness, assessing opportunities for improvement. The performance scripts have to kept current and relevant at all times.
This role requires the understanding of customer use cases and production usage patterns, so that appropriate tests are introduced into the release pipeline.
The role involves grasping dependency models and making informed decisions to conduct intelligent testing.
An integral aspect of this role is embracing a DevOps mindset, fostering rapid experiments, fixes and deployments. It serves as an key input to the engineering squad to ensure the delivery of high-quality outcomes.

Your Mission

Engage in daily scrum meetings, sprint retrospectives, and sprint demos.
Comprehend and translate both business and technical requirements into diverse types of performance tests.
Continuously collaborate with product and engineering team(s) to experiment and reinforce product Service Level Agreements (SLAs).
Take ownership of and deliver performance/load test plans.
Execute and maintain the performance test suite.
Assess build quality by scrutinizing test results from daily performance test.
Identify defects during the evaluation process and collaborate with development teams to resolve them.
Collaborate with various teams to grasp newly delivered components in the pipeline and devise innovative performance tests.
Adhere to best practices and coding standards.
Stay up to date on latest software development best practices, emerging technologies, and design patterns, contributing to thought leadership initiatives.
Analyze the performance of environments and troubleshoot to identify problematic areas.
Develop robust tests to support sizing requirements, collaborating closely with development and operations teams to experiment and optimize environment sizing.
Conduct system performance testing to ensure system reliability, capacity, and scalability.
Generate test summary reports for management review.
Leverage strong communication skills and innate curiosity to provide trusted and highly valuable feedback.
Enhance performance efficiency by automating tests that hold priority within the team.
Understands the use cases, system and internal interactions to identify opportunities to stress test.
Understand how to generate relevant data conditions to test system under load.
Identify and troubleshoot issues stemming from scripts, environments, or the product, and promptly report relevant defects.
Maintain a continuous improvement cycle to ensure that test scripts remain both portable and scalable.
Ensure the reliability and vitality of performance tests, allowing teams to rely on these test results.
Eliminate noisy and irrelevant tests by deprecating them.
Vigilantly pursue continuous improvement and seize every opportunity to introduce the appropriate levels of automation.
Investigate system health and resource utilization to provide recommendations for scaling when necessary.
Continuously explore the adoption of modern technologies.

You Are

Is a quick self-guided, independent learner. Does not depend on the mentor/buddy/manager for repeated sessions. Does enough homework before asking necessary questions.
Is productive within a month of joining the company. The team is aware of this individual and begins to include them for more work. Unearths good defects and can ask the right questions.
Effective collaborator. Speaks clearly and succinctly in standups and clearly indicates the status of tasks assigned.
Great team player, helps find defects, resolve with right test cases and data and can influence the right level of automation.
High energy and is very efficient, effective, and reliable.
The tests written and conducted by the resource is comprehensive and does not lead to too many escaped defects to production.
Continuous improvement areas focusing on the right levels of performance testing.
Exhibits the right attitude, agile mindset, and shift-left principles.
Understands the errors in logs and can troubleshoot product issues.
Excellent oral and written communication. Ability to work as part of a team, demonstrate initiative, solve problems independently and supervise others.
Create performance test reports, documentation, and best practices for the development and operations teams.
Strong analytical and problem-solving skills and root causes analysis
Passion for high quality work and attention to detail.
Bachelor’s degree in computer science, Engineering, or related technical or business field
2+ years of relevant experience working as a developer or performance engineer.
2+ years of experience working in automated and continuously deployed environments, following a rapid release agile development cycle
2+ years of experience in any of the defect tracking tools like JIRA and test tracking tools like QMetry.
2+ years of experience with tools such as Bitbucket or GitHub.
2+ years of experience using JMeter or BlazeMeter and must have strong practical knowledge of Object-Oriented principles.
2+ years of experience using CI tools like Jenkins, Circle CI or GitLab.
2+ years of understanding APIs and using tools like Postman, SOAP, or REST Assured.
2+ years of experience in executing scripts under load, monitoring and capturing various metrics. Analyzing results and creating reports for stakeholders.
2+ years of experience with database testing (SQL/NoSQL).
2+ years of experience in Cloud application development experience (Azure, Google Cloud Platform, or Amazon Web Services).
2+ years of experience in identifying memory leakage, connection issues and ability to find bottlenecks within various components of the application.
2+ years of experience troubleshooting issues using information from logs, tools like Kibana, ability to add the necessary monitors and alerts.
2+ years of experience working with teams across geos.
Passion for high quality work and attention to detail.
Superior communication and organizational skills.
Ability to work as part of a team, demonstrate initiative and solve problems independently.

Extra Awesome

Proficiency in working with cloud-based applications, with a preference for expertise in Azure.
A strong grasp of security layers within cloud infrastructure.
Knowledge of Core Java, REST, and the Spring ecosystem.
Extensive experience with SQL, including a strong understanding of queries, stored procedures, indexes, administration, replication, and related aspects.
Proven expertise in analyzing key performance indicators such as CPU utilization, memory usage, network usage, garbage collection, and database parameters, as well as generating and interpreting database reports to assess application performance.
Collaborate with architects and developers to influence the design and architecture of systems to meet performance goals.
Provide performance-related design recommendations and guidance during the development phase.
Sound knowledge of Kubernetes or an equivalent container orchestration platform.

For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.

Salary Range

$67,500—$101,250 USD

Where we Work

OneTrust embraces a hybrid working model. Our Working@ OneTrust initiative is our way of clarifying where we hire, how we work together, and where we’re located in that hybrid model.

The underlying “why” for Working@ is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins to Finish Stronger.

We are committed to a flexible approach informed by a set of guiding principles. You’ll see that reflected in our worker designations: “Office-flex” and “Location-flex”.

Office-flex: Like a traditional hybrid model, OneTrust “Office-flex” employees may be asked to work in an office periodically if they are within a commutable distance to a OneTrust office. This includes coming into the office for our Company Kickoff, Company All Hands, and other larger company events. Beyond that, we give our leaders and teams the flexibility to set additional guidelines based on the nature of your role.
Location-flex: Similar to other companies’ remote policies, for OneTrust “Location-flex" roles, you will primarily work from your home office location. However, you may be required to travel to our OneTrust offices or customer sites periodically based on the nature of your role.

Each role may have specific requirements, so we encourage you to verify the location of the role with your recruiter during your first interview.

Benefits

As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Resources

Check out the following to learn more about OneTrust and its people:

Your Data

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.

*Scam Disclaimer* OneTrust is aware of a scam requesting interview availability and sending job offers from illegitimate email addresses. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address.

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

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