OneTrust unlocks the full potential of data and AI, securely and responsibly. Our platform enforces the secure handling of company data, empowering organizations to drive innovation responsibly while mitigating risks. With a comprehensive suite of solutions spanning data and AI security, privacy, governance, risk, ethics, and compliance, OneTrust enables seamless collaboration between data teams and risk teams to enable rapid and trusted innovation. Recognized as the market leader in trust, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.

The Challenge

You must consistently be working with the learning tools and channels to ensure employees are getting the learning and information they need to succeed. This will include adding new learning strategies and resources found, updating what you have, and deleting old, inefficient systems. You must understand the software required for optimal ways to manage and store content and the process to communicate important information/content/resources to the Go-to-Market (GTM) Teams at the right time using the right channels.

Your Mission

Job Activities: Go-to-market Learning Management System

This role designs, implements, and manages OneTrust’s learning management system. You will play a variety of roles, depending on the needs of OneTrust, and some typical duties include managing and customizing the LMS platform, creating and uploading course content, creating, and delivering training programs, tracking the progress and performance of learners, and providing users with technical assistance and training.

Support operations in learning management system, including account provisioning and access, and user permissions.
Support team members who have software-related questions or issues in the learning management system.
Maintain professional working relationships with internal and external stakeholders.
Analyze support case data to identify and prioritize root problems.
Configure our LMS to support online, hybrid, and blended trainings.
Work directly with employees to resolve technical issues.
Work directly with cross-functional teams to transfer content into lessons.
Project manage LMS initiatives.
Train cross-functional team on LMS updates and add-ons.

Job Activities: Go-to-market Content Management System

A Content Management System (CMS) is a solution designed to provide companies with a platform for creating, managing, and publishing digital content, including text, images, videos, and audio files. This role oversees our CMS platform’s day-to-day operation and maintenance.

Install, configure, and upgrade the CMS platform.
Manage user accounts and permissions.
Ensure software security and stability.
Monitor system performance and make recommendations for improvements.
Provide technical support to users.
Develop and implement policies for managing digital content.
Collaborate with stakeholders such as content creators, designers, and developers, to ensure the effective use of the CMS.
Stay up to date with industry trends and best practices.
Document CMS processes and procedures.
Frequently audit content with key internal stakeholders to ensure content stays updated.
Gather and provide data reports on content usage.

You Are

This position requires a bachelor’s degree and at least two years of experience working with learning management systems and content management systems.
Advanced use of SharePoint.
Excellent verbal and written communication skills.
Advanced use of Microsoft Office Suite (Word, PowerPoint, and Excel).
Strong interpersonal skills and the ability to work well with others.
Outstanding analytical skills.
Solid problem-solving and decision-making skills.
Keen attention to detail.
Based in Madrid

Extra Awesome

Instructional design experience.
Strong program and project management skills.
Degree in instructional design or communications.
Multilingual: English, Spanish.

Where we Work

OneTrust embraces a hybrid working model. Our Working@ OneTrust initiative is our way of clarifying where we hire, how we work together, and where we’re located in that hybrid model.

The underlying “why” for Working@ is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins to Finish Stronger.

We are committed to a flexible approach informed by a set of guiding principles. You’ll see that reflected in our worker designations: “Office-flex” and “Location-flex”.

Office-flex: Like a traditional hybrid model, OneTrust “Office-flex” employees may be asked to work in an office periodically if they are within a commutable distance to a OneTrust office. This includes coming into the office for our Company Kickoff, Company All Hands, and other larger company events. Beyond that, we give our leaders and teams the flexibility to set additional guidelines based on the nature of your role.
Location-flex: Similar to other companies’ remote policies, for OneTrust “Location-flex" roles, you will primarily work from your home office location. However, you may be required to travel to our OneTrust offices or customer sites periodically based on the nature of your role.

Each role may have specific requirements, so we encourage you to verify the location of the role with your recruiter during your first interview.

Benefits

As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Resources

Check out the following to learn more about OneTrust and its people:

Your Data

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.

*Scam Disclaimer* OneTrust is aware of a scam requesting interview availability and sending job offers from illegitimate email addresses. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address.

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

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