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Manager, Quality Engineering-Performance

OneTrust

OneTrust

Quality Assurance
Bengaluru, Karnataka, India
Posted on Saturday, June 29, 2024

Strength in Trust

OneTrust unlocks the full potential of data and AI, securely and responsibly. Our platform enforces the secure handling of company data, empowering organizations to drive innovation responsibly while mitigating risks. With a comprehensive suite of solutions spanning data and AI security, privacy, governance, risk, ethics, and compliance, OneTrust enables seamless collaboration between data teams and risk teams to enable rapid and trusted innovation. Recognized as the market leader in trust, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.

The Challenge

We’re looking for a Quality Engineering Manager who will bring a breadth of knowledge to champion initiatives to improve the quality assurance functions across the release pipelines at OneTrust. This person will evaluate development models in new product teams and guide them to pivot into automating tests, understanding customer expectations and experiment with new testing strategies where functionality overlaps. The Quality Engineer Manager will act as a key point of contact for all quality aspects of releases, providing test services and coordinating test resources globally leveraging an onshore/offshore model. This person will lead, mentor, and manage a team of quality engineers / automation engineers/ performance engineers promoting collaboration across diverse teams, implement strategies to identify, assess, and resolve quality issues and challenges. This person will play a crucial role in enhancing the quality, efficiency, scalability, performance, and user satisfaction of our system.

Your Mission

  • Collaborate with various teams to grasp newly delivered components in the pipeline and devise innovative functional and performance tests.
  • Stay up to date on contemporary software development best practices, emerging technologies, and design patterns, contributing to thought leadership initiatives.
  • Develop robust functional and performance tests with team to support functional and sizing requirements, collaborating closely with development and operations teams to experiment and optimize environment sizing.
  • Increase automation in the modules with early feedback to developers by shifting left and influencing the right tool sets required.
  • Analyze test cases and conditions to determine optimal running tests by evaluating root cause in product support tickets and adjusting test patterns
  • Managing a team of quality engineers to provide guidance or feedback on areas of improvement.

You Are

  • You are able to influence the right mindset within the teams by extracting data of day-to-day operations within the teams.
  • You are able to make thoughtful decisions without guidance.
  • You are comfortable leading meetings among cross-functional teams or executive leadership.
  • You are able to sift through noise and run effective retros to improve the team.
  • You are able to work through process standardization by cross collaboration and experimentation of new ideas.
  • You are someone who has excellent team-building, resource planning, development and management skills.
  • Self-interested to develop in depth knowledge on technologies and tools used in quality engineering.
  • You are able to anticipate, identify, and then eliminate or mitigate any potential issues that would affect performance and negatively impact customer experience.
  • You are able to manage people aspect of leading a team and drive organizational culture to build quality products in an efficient manner.

Your Experience Includes

  • Bachelor's degree in Computer Science, Engineering, or related technical or business field
  • 8+ years of experience in developing and/or testing software applications with 5+ years in a management role .
  • 8+ years of relevant experience working as a software engineer, performance engineer or automation engineer with management experience of managing a team of at least 5+ members.
  • 6+ years of understanding APIs and using tools like Postman, SOAP, or REST Assured.
  • 5+ years of experience with database testing (MSSQL or any other DBs).
  • 5+ years of working in product applications that followed Agile development lifecycle.
  • 5+ years of experience and strong knowledge of automation, performance monitoring and profiling tools
  • 5+ years of experience working with mixed onshore/offshore model
  • 3+ years of experience in understanding performance characteristics of the application, designing and executing performance scripts using tools like jmeter or blazemeter, monitoring and capturing various volumetrics. This includes capturing the right metrics, analyzing results and creating reports for various stakeholders
  • 3+ years of leading teams implementing new processes, ideas and improving efficiencies in the release pipeline
  • 3+ years of experience building test automations using tools such as Selenium Webdriver, Java, Cucumber/Gherkin, Maven, Jenkins, Appium
  • Sound knowledge of Kubernetes or an equivalent container orchestration platform
  • Proven experience in various Proof of Concepts (POCs) to keep the automation framework and technology in sync with the current product offerings and guiding team members with the proper guidance to complete the POCs.
  • Proficiency in working with cloud-based applications, with a preference for expertise in Azure/AWS/GCP.
  • Proven expertise in analyzing key performance indicators such as CPU utilization, memory usage, network usage, garbage collection, and database parameters, as well as generating and interpreting database reports to assess application performance.
  • Experience in troubleshooting issues using information from logs, tools like Kibana, ELK, Cora Logix and ability to add the necessary monitors and alerts in Grafana, Using Prometheus.
  • Effective communication and leadership skills, with the ability to collaborate with technical and non-technical stakeholders.
  • Experience in JIRA, Qtest, Splunk, Kibana, or related tools
  • Experience with development technologies (Java, JavaScript, REST API, AngularJS, CSS)
  • Ability to work as part of a team, demonstrate initiative and solve problems independently

Where we Work

OneTrust embraces a hybrid working model. Our Working@ OneTrust initiative is our way of clarifying where we hire, how we work together, and where we’re located in that hybrid model.

The underlying “why” for Working@ is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins to Finish Stronger.

We are committed to a flexible approach informed by a set of guiding principles. You’ll see that reflected in our worker designations: “Office-flex” and “Location-flex”.

  • Office-flex: Like a traditional hybrid model, OneTrust “Office-flex” employees may be asked to work in an office periodically if they are within a commutable distance to a OneTrust office. This includes coming into the office for our Company Kickoff, Company All Hands, and other larger company events. Beyond that, we give our leaders and teams the flexibility to set additional guidelines based on the nature of your role.
  • Location-flex: Similar to other companies’ remote policies, for OneTrust “Location-flex" roles, you will primarily work from your home office location. However, you may be required to travel to our OneTrust offices or customer sites periodically based on the nature of your role.

Each role may have specific requirements, so we encourage you to verify the location of the role with your recruiter during your first interview.

Benefits

As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Resources

Check out the following to learn more about OneTrust and its people:

Your Data

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.