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Senior Business Operations Manager



New York, NY, USA
Posted on Wednesday, May 22, 2024

Strength in Trust

OneTrust unlocks the full potential of data and AI, securely and responsibly. Our platform enforces the secure handling of company data, empowering organizations to drive innovation responsibly while mitigating risks. With a comprehensive suite of solutions spanning data and AI security, privacy, governance, risk, ethics, and compliance, OneTrust enables seamless collaboration between data teams and risk teams to enable rapid and trusted innovation. Recognized as the market leader in trust, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.

The Challenge

The Senior Business Operations Manager is part of the CFO organization, reports into the Senior Director, Corporate Strategy. They act as trusted advisors to leadership to identify, design and/or manage critical initiatives and quarterback the execution of complex cross-functional initiatives to reach business outcomes, in line with the Company’s vision.

The Corporate Strategy function has been established to drive the process leading to clear company vision and objectives, leading to the creation of OneTrust’s annual execution plan, and quarterback the execution of measurable business outcomes. It is accountable for providing clarity, defining sequencing and strategic trade-offs, recommending best capital allocation options and providing oversight to the Executive Team across all large cross-functional initiatives at play.

Your Mission

The Senior Manager, Bizops partners with executive and senior leadership to identify, design and manage critical initiatives to reach business outcomes in line with our company’s vision:

  • Supports the translation of Corporate Strategy into OneTrust’s annual execution plan and concrete initiatives to deliver expected business outcomes,
  • Analyze problems to formulate clear problem statements, ensure alignment on business objectives and establish recommendation including execution plan,
  • Ensure clarity over business objectives and outcomes of an initiative, charter and ownership of the program,
  • Build the most effective cross-functional execution plan to deliver on the goal, break silos across functions to deliver outcomes, and constantly adjust based on learnings
  • Monitor and quarterback execution and delivery of business outcomes, jumping in to de-risk execution and course-correct when needed
  • Build relationships across stakeholder groups
  • Set up the formal governance structure and framework to identify, raise and mitigate/solve issues,
  • Set up decision-making forums supported by insights and recommendations.

You Are

  • 8-10 years of experience in fast-paced SaaS company, VC, or consulting company
  • Experience leading to in-depth knowledge of cross-functional operations, particularly quote-to-cash and record-to-report processes,
  • Experience with system implementations and process improvements leading to automation and increased efficiencies
  • Proven ability to work in fast-paced environment
  • Business athlete: hands-on, intellectually curious and connecting the dots for the broader organization, thrives on solving complex problems, can operate across a wide variety of situations, and approaches their work with humility and honesty while also taking pride in their work,
  • Outstanding leadership and communication skills, ability to build rapport, influence others and manage conflict,
  • Strong organization skills and detail-oriented,
  • Ability to multi-task and arbitrate between conflicting priorities.

For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.

Salary Range
$135,000$202,500 USD

Where we Work

OneTrust embraces a hybrid working model. Our Working@ OneTrust initiative is our way of clarifying where we hire, how we work together, and where we’re located in that hybrid model.

The underlying “why” for Working@ is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins to Finish Stronger.

We are committed to a flexible approach informed by a set of guiding principles. You’ll see that reflected in our worker designations: “Office-flex” and “Location-flex”.

  • Office-flex: Like a traditional hybrid model, OneTrust “Office-flex” employees may be asked to work in an office periodically if they are within a commutable distance to a OneTrust office. This includes coming into the office for our Company Kickoff, Company All Hands, and other larger company events. Beyond that, we give our leaders and teams the flexibility to set additional guidelines based on the nature of your role.
  • Location-flex: Similar to other companies’ remote policies, for OneTrust “Location-flex" roles, you will primarily work from your home office location. However, you may be required to travel to our OneTrust offices or customer sites periodically based on the nature of your role.

Each role may have specific requirements, so we encourage you to verify the location of the role with your recruiter during your first interview.


As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.


Check out the following to learn more about OneTrust and its people:

Your Data

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.