The Challenge

We are looking for a Principal Technical Program Manager and who is passionate about delivering software implementations in the finance & revenue systems organization and building excellent relationships with our customers.

Your Mission

• Strategic Alignment: A Principal TPM plays a pivotal role in aligning technical programs with the overall strategic goals of the organization. They ensure that the technical projects and programs are in sync with the company's vision and objectives.
• Complex Program Management: A Principal TPM is crucial in orchestrating and managing these intricate programs, overseeing various project managers, resources, and timelines. They can collaborate with architects and engineering to access gaps in solution during the adoption across the Onetrust platform.
• Risk Management: Large technical programs inherently come with risks. A Principal TPM is responsible for identifying potential risks, recommendation of mitigation/prevention strategies, and ensuring that projects stay on track despite challenges.
• Resource Optimization: Managing resources efficiently is essential for the success of technical programs. The Principal TPM recommends right resources and ensures that the right skills are available at the right time.
• Innovation and Improvement: The Principal TPM contributes to continuous improvement by evaluating existing processes, technology and suggesting innovative solutions. They are instrumental in implementing best practices and optimizing workflows. They should come up with ideas for shift left process. They should research on newer tools which can optimize and automate certain processes for a program.
• Client and Stakeholder Satisfaction: Technical programs often have direct or indirect impacts on clients and stakeholders. The Principal TPM ensures that their expectations are met or exceeded by overseeing the delivery of high-quality products.
• Leadership and Mentorship: In a senior role like Principal TPM, leadership and mentorship are crucial. They guide and mentor other program managers, instilling in the team with best practices based on industry standards, and fostering a culture of excellence within the team.
• Adaptability and Agility: The technology landscape is constantly evolving. A Principal TPM must be agile and in par with latest technology, ensuring that programs can pivot or adjust to changes in technology, market conditions, or business priorities. They
• Overall Program Success: Ultimately, the Principal TPM is accountable for the success of technical programs. Their leadership, strategic thinking, and program management skills contribute significantly to achieving program goals and delivering value to the organizations.

You are

• Engage in daily scrums, sometimes across different modules to ensure change is recorded and discussed early by maintaining constant conversations with cross functional squads.
• Comprehend and translate both business and technical requirements into Features (Epics/Stories) and plot out any inter module dependencies.
• Able to decipher a backend and frontend design to proactively assess gaps in design
• Able to collaboratively recommend design solutions and better technical controls during code changes.
• Engages in collaborative efforts with key stakeholders across R&D (Product and Engineering) and CX teams to support high quality deliverables.
• Able to unearth gaps in SDLC process and recommend better pipeline scripts for the program.
• Research on new tools and provides automated solutions to simplify certain processes during roll out an initiative/Program.
• Able to understand the current automation architecture, identify gaps and recommend better automation solutions in line with latest technology.
• Able to recommend better shift left processes for all programs across OT.
• Act as a mentor for other team members.
• Understand data, data representation and visuals to cater to varied audiences.
• Stay up to date on contemporary SDLC best practices, emerging technologies, and automate few processes of any cross-collaborative initiatives.
• Generate efficient reports for initiatives and keep current communication amongst all involved.
• Leverage strong communication skills and innate curiosity to provide trusted and highly valuable feedback.

Your Experience includes:

• Bachelor’s degree in computer science, Engineering, Computer Applications or related technical or business field
• 8+ years of relevant experience working as a TPM/developer/automation engineer
• 4+ years of leading complex/ technical projects with inter dependencies between solutions
• 4+ years of working in applications that followed Agile development lifecycle.
• 4+ years of working on understanding requirements and decomposing to drive smaller tasks to completion
• 4+ years of working on development or automation technologies.
• 3+ years of working on Junit/API testing.
• 5+ years of understanding APIs and using tools like Postman, SOAP, or REST Assured.
• 3+ years of knowledge on DevSecOps and modern CI tools
• 3+ years of experience with database queries.
• 3+ years of working on varied reporting tools.
• 3+ years of experience in Cloud application development experience (Azure, Google Cloud Platform, or Amazon Web Services).
• Has a PMP or equivalent certification.
• Passion for high quality work and attention to detail.
• Superior communication and organizational skills.
• Ability to work as part of a team, demonstrate initiative and solve problems independently.

Extra Awesome

• Proficiency in working with cloud-based applications, with expertise in Azure.
• Proficiency in CI tools and pipeline processes
• A deep understanding of Frontend/Backend technologies and Java architectures.
• Deep experience in working with data and data visualization, working with innovative tools.
• Extensive experience in Agile and product led SDLC processes.
• Collaborated with architects and developers to influence the design and architecture of systems to meet goals of the program and organization.
• Provided design recommendations and guidance during the development phase.
• Sound knowledge of Product/Program management functions, which includes cost management.
• Exposure to GRC programs which strengthens the risk evaluation and remediation.