About Moove

Moove is on a mission to make the world more productive and successful by redefining access to auto finance and vehicle ownership. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand mobility marketplaces. By doing so, Moove is creating sustainable jobs for entrepreneurs in the mobility sector.

About the Role

We are seeking a dynamic and experienced Program Manager on a contract basis for 6 months to oversee and drive key operational projects focused on improving processes, ensuring safety and compliance, and enhancing overall quality across our organization. The ideal candidate will have a strong background in project management, SOP development, and process improvement, with a keen understanding of safety and regulatory compliance. This role requires the ability to lead cross-functional teams, drive change, and implement scalable solutions that improve operational efficiency and maintain the highest standards of safety and quality.

What You’ll be Doing

• Lead and manage multiple cross-functional projects, ensuring timely delivery, adherence to budgets, and alignment with company objectives.

• Collaborate with stakeholders to define project goals, timelines, and deliverables.

• Provide regular updates on project status, risks, and issues to senior leadership and key stakeholders.

• Develop, implement, and continuously improve SOPs across various operational areas.

• Work with department heads to ensure SOPs are aligned with best practices and industry standards.

• Ensure SOPs are up-to-date, relevant, and properly communicated across all teams.

• Identify opportunities for operational efficiencies and process improvements across the organization.

• Analyze key performance indicators (KPIs) and operational data to identify areas of improvement.

• Develop and implement change management processes to facilitate smooth transitions for new initiatives, policies, or systems.

• Lead change management efforts to minimize resistance and maximize the adoption of new processes.

• Provide coaching and training to teams on change management best practices.

What You will need for this position

• Preference for someone who is experienced with Kaizen framework and processes

• Bachelor's degree

• At least 7+ years of experience in operations, management consulting, strategy, project management, vendor management, or relevant outsourcing engagements

• Experience driving complex projects

• Change management experience in collaboration with cross-functional teams

• Highly detailed oriented with strategy, project management and data analysis experience. Facility with spreadsheets and financial modelling is a must

• Excellent verbal and written communication skills with the ability to simplify complex concepts and present at all levels within the organisation

• Outstanding organisational skills with a track record of managing organisational systems

• Right to work in the United States of America.

Who You'll Be Working with:

Directly reporting to our CEO, and closely working with our Operations Team.

About the team

Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach.

Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment.

EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic.