About Moove

Moove is a mission-led company. We provide sustainable job creation by enabling fair access to vehicle ownership for customers who’ve previously been excluded from financial services. Our revenue-based vehicle financing and financial services empower mobility entrepreneurs around the world. And we’re backed by some of the world’s leading investors.

About the Role

As the City Maintenance Manager at Moove.io, you will oversee the maintenance operations within Hyderabad, ensuring the seamless functioning of our vehicles. Your role involves coordinating with various teams, managing maintenance schedules, and implementing efficient processes to uphold our high standards. We are looking for a proactive leader with strong organizational skills and a knack for problem-solving to enhance our city’s operational excellence.

What You’ll be Doing

● Coordinate, schedule, and audit vehicle service, maintenance & repair, handling escalations and
managing conflict resolutions with our customers
● Build, Manage, Measure, and Maintain relationships with Suppliers and Repair outlets to ensure that
uptime of Fleet is maximised.
● Prioritise and assign work to meet customers’ needs.
● Ensure quality, compliance, and safety of Moove assets.
● Manage the Insurance process in line with Policy requirements.
● Ensure that all Insurance claims are completed expediently and vehicles brought back to operation
in the minimum timeframe.
● Manage the Authorisations of maintenance to ensure that appropriate work is being done on the
fleet at the optimised costs.
● Continuous Improvement mindset with respect to processes and systems to create efficiencies and
synergies.
● Ad Hoc investigations and solutions as required from time to time.
● Track expenses and oversee the budget for maintenance.
● Conduct regular inspections of the facilities to detect and resolve problems.
● Plan and manage all repair and installation activities.
● Oversee equipment stock and place orders for new supplies when necessary.
● Document and prepare daily progress reports and maintenance logs.
● Critically evaluate the tracking solutions in place to monitor the driving habits of our DPs and, where
necessary, provide retraining.

What You will need for this position

● Minimum 10 years of fleet maintenance management experience preferred.
● An Associates or Technical degree in Motor Mechanics is a must .
● Hands-On Fleet Industry Experience is a must
● Strong customer service and organisational skills required
● Valid driver’s licence preferred.
● Candidates will be subject to analytical test prior to interviews
● Proficiency with computers including Microsoft Office; Google Office Suite and web-based applications preferred.

Key Metrics

● Ensuring time bound inspection and reduce downtimes
● Ensuring TAT of insurance claims under defined limits
● Ensuring PMS plan vs Actual with max X% deviation
● Monthly Cost projection vs actual
● Fortnightly report on Cost & TAT
● Onboarding vendors
● Vendor management
● Fleet level plan for PMS and adherence
● Team handling
● Coordination with Insurance for any escalation
● Monthly billing process with formats Submission from vendor to Company Accounts

Who You'll Be Working with:

Directly reporting to our City Manager, and closely working with our India Operations Team.

About the team

Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach.

Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment.

EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic.

Moove: Moove is a mobility asset finance company and Uber's preferred fleet partner across Sub-Saharan Africa. Our Vision is to democratise financial services to make our customers more productive and successful. Our Core values are Compassion, Excellence, Innovation, Teamwork, Trust and Ownership.