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Social Community Manager

Inkitt

Inkitt

Marketing & Communications
San Francisco, CA, USA
Posted on Tuesday, May 21, 2024
Inkitt is building the Disney of the 21st Century, standing at the forefront of technology and entertainment. Leveraging AI and predictive algorithms, Inkitt discovers unknown stories and turns them into blockbuster hits, producing a new $1M ebook every 4 weeks and selling directly to consumers through its Galatea app. Inkitt has become the 11th most bestseller-generating publisher in the world, boasting a 40x higher hit-rate than traditional publishers. Recently raising a Series C and backed by some of the top VC’s such as: Khosla, Kleiner Perkins, and NEA Ventures, our recent expansion into GalateaTV is only the beginning of our journey to becoming the next-gen entertainment powerhouse.

What You'll Do:

  • Actively engage with our community on social media platforms (Facebook, Twitter, Instagram, LinkedIn, TikTok, etc.).
  • Respond to comments, messages, and inquiries in a timely and professional manner.
  • Foster a sense of community and belonging among followers and the growing community of potential new followers.
  • Act as the brand’s voice and ensure consistent communication across all social media channels.
  • Build and maintain relationships with influencers in the book space and brand advocates.
  • Understand our space in social media and within our app to grow our community across the Galatea brand and social channels.
  • Track and report on key social media metrics using analytics tools.
  • Provide insights and recommendations based on performance data to improve engagement and reach.
  • Conduct regular competitor analysis to stay informed on industry trends.
  • Plan and execute online and offline community events, such as webinars, live chats, and meetups.
  • Promote events through social media channels and engage the community in event participation.
  • Taking cross-platform learnings back to the Creative Team to develop and improve our organic and paid strategy.
  • Stay on top of company trends and competitors' strategy; find the next best platform to grow a strong community within.
  • Manage Admins across platforms to improve on the feedback loop when it comes to customer needs and complaints.

Who You Are:

  • 1+ years of experience in community management, community growth or social media management
  • Looking for an entry level individual passionate about social media management and can learn quickly in a fast-paced and creative environment.
  • Experience with PR and brand communications
  • A passion for learning and creativity in the workspace and the innate ability to adapt and improve.
  • Creative thinker with a passion for social media and community building.
  • Positive attitude, detail-oriented, and customer-focused.
  • Ability to handle multiple projects simultaneously and meet deadlines.
  • Excellent written and verbal communication skills.
  • Strong understanding of social media platforms and their respective best practices.
  • Proficient in social media management tools (e.g, Sprout Social).
  • Experience with graphic design tools (e.g., Canva, Adobe Creative Suite) is a plus.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and attention to detail

What We Offer:

  • 401k plan, designed to help you save for the future
  • Health benefits tailored to your needs, including medical, dental, and vision coverage
  • Professional coaching after two years with us
  • Team-building events, including our annual Tulum trip
  • Unlimited access to our Galatea app
  • Unlimited budget for self-development books
  • Charity donation of your choice at your one year anniversary
  • Snacks and drinks from our micro-kitchens
  • Class Pass membership for US based employee and gym access for Berlin employees
  • Dog/cat friendly offices in Berlin and San Francisco
The annual base salary range for this position is $40,000—$65,000 USD. Compensation will be determined by skill level, proficiencies, and experience.
At Inkitt, we strive to build a company culture and provide employment opportunities based on diversity and inclusion. We believe every author should have an equal opportunity to succeed, as should our team members. As a growing team from 20+ countries, we welcome everyone to apply.
We look forward to hearing from you!
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