The role in a Snapshot

Are you passionate about disrupting the future of education and making a real impact? Do you want a career in an edtech company that is innovative and rewarding? Join us and enjoy working alongside an international team of talented thinkers, doers and magic makers.

We reimagine learning by enabling every student in the world to unlock their full potential through affordable and inspiring lessons from quality tutors chosen to fit their individual needs. To make our mission reality, we are on the lookout for those who are adventurous and hungry to join our mission!

Do you have proven experience in sales, customer success or retention, a strong track record of hitting and exceeding targets, and exceptional resilience in a fast-paced, dynamic environment? Then, this is your opportunity to shine in the EdTech sector!

Location

London (Hybrid), UK (Remote), Barcelona (Hybrid)

Your Role in Our Journey

• Actively reach out to leads (parents, students, adults) via inbound or outbound lead sources and conduct a thorough needs analysis to understand their educational aspirations.
• Pair the student with the ideal tutor and organise a free consultation session to build personalised educational plans.
• Maintain communication channels with prospects mostly via phone and email.
• Leverage your relationship-building skills to build trust and enrol customers in educational packages.
• Welcome your new customers to our platform and ensuring best-in-class onboarding experience
• Build a strong relationship with your new customers and support them during the whole customer journey
• Focus on collecting referral leads out of your existing customers base
• Work closely with the Tutor Management team to deliver the best solution for the prospect and ensure an excellent tutoring experience
• Promote cross-functional collaboration, help us identify and build best sales practices for the sales team and bring new ideas to improve our product offering and internal processes
• Act as an ambassador of GoStudent mission, brand, product, and tech

Your impact

• Ambition & competition: You’re ambitious and achieving goals motivate you - you enjoy challenges and always try to improve your performance.
• Communication: You are open-minded and self-confident, you like to talk to people and naturally draw their attention to you.
• Languages: Native-like proficiency in English
• Proactive attitude: You like to try new things and have ideas to challenge the status quo, you are not afraid of mistakes and roll up your sleeves to make things happen.
• Team player: You like to spend time with your colleagues, share your knowledge and go one step further to achieve the team goal.
• Organisational talent: You know how to structure your work. You always keep an eye on everything important and know how to prioritise your tasks and leads.
• Hands on: You take full responsibility for your customer base and set proactively steps to support for customer during the full customer journey.
• Talent in multitasking: Switching between tasks quickly or focusing on one main task while keeping other responsibilities in mind is one of your strengths.
• At least 1 year of experience in the field of sales, preferably in B2C, outbound telesales, but we love those who are equally just up for the new challenge.