Account Manager ES - all genders
GoStudent
The role in a Snapshot
Do you want to change the future of education with us and make a sustainable impact? Would you like to build a career in an innovative and challenging EdTech company? Join us and enjoy collaborating with an international team of talented thinkers, doers, and visionaries.
We are reinventing learning by enabling students around the world to reach their full potential through affordable and inspiring lessons from high-quality tutors tailored to the individual needs of our students. To fulfill our mission, we are looking for adventurous and committed individuals who want to join us!
If you are looking for the perfect mix between Sales and Customer Success Manager, you are in the right place. As an Account Manager, you will generate new deals and manage your own client portfolio from the sales closing through the entire customer journey.
Location
Madrid (Hybrid)
Your Role in Our Mission:
- Engage with parents and students interested in our tutoring services and guide them from the first inquiry through an optional trial session to the first lesson!
- Actively manage your own client portfolio (B2C inbound leads). Build a good relationship with your own client base.
- You are the point of contact throughout the entire customer journey of your clients.
- With your communication skills, you understand your clients' needs and questions, find the perfect tutors, and ensure a smooth process.
- Then, convince your clients of one of our comprehensive tutoring packages and product solutions.
- Help your clients understand our platform as best as possible and ensure a smooth onboarding process.
- Draw attention to our great referral program and secure additional new clients for tomorrow today.
- Utilize your active client base to generate referrals for new clients.
- Achieve your personal targets and KPIs with the strong support of your team lead and your team members/mentors.
Your Impact:
- A huge portion of motivation, discipline, and determination!
- Enjoyment of constant change in a very dynamic, fast-paced environment.
- Hands-on/self-directed work: You manage to continuously grow your client base by balancing new deals, active client support, and generating referral clients from your client base to achieve your monthly goals.
- You find solutions and do not seek problems.
- Understanding of economic contexts and curiosity for the big picture.
- Communication talent - you are articulate and can listen even better.
- Organizational talent and team spirit - you work structured and focused, whether alone or together with your team.
Your way to unlock your full potential
- Disrupting Education: Join us for a unique opportunity to disrupt the traditional education landscape. It's not just a job; it's a chance to be part of something big and meaningful.
- Global Dream Team: Say hello to an international and diverse crew of thinkers, doers, and magic makers. Get ready to be inspired daily by your colleagues from around the world.
- Work, Your Way: We offer a flexible, hybrid work environment that respects your need for work-life harmony with 2/3 remote days a week & 5 fully remote weeks a year so you can shine in a way that suits you best.
- Office Shenanigans: Our regular team and office events will keep your spirits high. We believe in bonding, celebrating, and having a blast together.
- Strength in Unity: Join one of our GoStudent Employee Resource Groups (ERGs) and be part of communities that champion causes you're passionate about.
- Growing is LIT: The sky's the limit in our EdTech playground. Access a wide array of online and in-person learning and development opportunities to build your career as high as your dreams can take you.
- Support Around the Clock: We've got your back 24/7. Enjoy a comprehensive Employee Support Programme that's not just for you but for your loved ones too.
Life at GoStudent:
Do you want to reimagine education together with us and join a mission to believe in?
GoStudent is one of the world’s leading tutoring providers and education platforms. We’re also a unicorn and have raised more than €675m investment to date. Together with our acquisitions Seneca Learning, Tus Media and Studienkreis, we currently support more than 11 million families each month to fulfil our vision to help each student reach their full potential.
We are passionate about disrupting the future of education and making a real impact. Join our journey and unlock your creativity and advance your career by mastering exciting challenges together with an international, driven team. We are here to support your goals and to discover how far we can reach by growing smarter and stronger together. If this sounds good to you, then join us now and unlock your full potential.
Openness Statement
At GoStudent, we are an open and welcoming bunch that values your unique skills, passion, and potential. We don't hire based on age, gender, nationality, or political views, but rather focus on your talent and motivation to contribute to the future of learning. Even if you are a unicorn - just as GoStudent is: if you believe that you can make a positive impact, we encourage you to throw your hat in the ring & to apply, regardless of whether you meet every requirement. Our team is diverse, and we believe that this diversity fosters creativity and innovation, making us a better company. Join us in reimagining the future of learning!
Learn more about "Who we are"
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