About the Role

We are an ambitious fintech startup seeking a proactive and knowledgeable HR Generalist to join our dynamic People Team. This role is a key pillar in fostering a positive employee experience through efficient administration, effective recruitment, seamless onboarding and offboarding, and active promotion of our company culture and employer brand.

Key Responsibilities

1. Labour Law Compliance & Employee Relations

• Implement guidance provided by the Legal Advisor to align HR policies, procedures, and practices with applicable labour laws, ensuring Flow48 remains compliant across all jurisdictions.
• Additional knowledge of UAE and Saudi Arabian labour laws is a plus to support cross-border HR activities.
• Serve as a point of contact for employee relations issues, providing guidance on legal and procedural matters.

2. Documentation and HR Administration

• Maintain accurate and up-to-date employee records and personnel files in compliance with data protection regulations.
• Manage employment contracts, amendments, and all other employee documentation.
• Generate HR reports and metrics to support management decision-making.

3. Onboarding and Offboarding

• Coordinate the end-to-end onboarding process to ensure new hires have a smooth integration experience.
• Prepare onboarding documentation, conduct orientation sessions, and facilitate introductions to teams and company culture.
• Manage offboarding processes, including exit interviews, clearance procedures, and ensuring compliance with legal requirements.

4. Recruitment Support

• Collaborate with hiring managers to understand role requirements and support the end-to-end recruitment process.
• Manage job postings, screen candidates, coordinate interviews, and support offer processes for assigned roles.
• Build and maintain talent pipelines for key positions.

5. Employer Branding & Culture Promotion

• Act as an ambassador for the company culture and values, fostering employee engagement initiatives.
• Support internal communication efforts to promote employer branding, including organizing events, workshops, and recognition programs.
• Collaborate with Marketing/Communications teams to align employer branding initiatives internally.

6. Other HR Activities

• Support performance management processes and training initiatives as needed.
• Assist in ad hoc HR projects and continuous improvement of HR policies and practices.

Qualifications and Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• Proven experience (1+ years) as an HR Generalist or similar HR role, preferably in South Africa.
• Understanding of South African Labour Law; additional knowledge of UAE and Saudi Arabian labour laws is a plus.
• Experience with HRIS systems and Microsoft Office Suite.
• Excellent organizational and administrative skills with great attention to detail.
• Strong interpersonal and communication skills with the ability to engage employees at all levels.
• Demonstrated ability to handle confidential information with discretion.
• Proactive, solution-oriented mindset with a passion for people and culture.