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Customer Support Specialist

EstateGuru

EstateGuru

Customer Service
Tallinn, Estonia
Posted on Thursday, September 7, 2023
  • Respond to inquiries and provide assistance to clients via phone and email;
  • Manage our onboarding process for new clients;
  • Proactively engage with existing clients to ensure their satisfaction and retention;
  • Collaborate with other teams to resolve issues and provide timely solutions to clients;
  • Continuously update and maintain client records and ensure accurate data entry;
  • Contribute to the development and implementation of customer success strategies and initiatives.