<ul>
<li>Respond to inquiries and provide assistance to clients via phone and email;</li>
<li>Manage our onboarding process for new clients;</li>
<li>Proactively engage with existing clients to ensure their satisfaction and retention;</li>
<li>Collaborate with other teams to resolve issues and provide timely solutions to clients;</li>
<li>Continuously update and maintain client records and ensure accurate data entry;</li>
<li>Contribute to the development and implementation of customer success strategies and initiatives.</li>
</ul>

Customer Service

(Customer Service)

Tallinn, Estonia

In 2013, a group of real estate and fintech experts based in Tallinn, Estonia had a bright idea. What if they could break down the barriers which ensured that investing in secured property loans was a luxury only available to the wealthy and well-connected? And what if they could help entrepreneurs and visionaries in the property development business who struggle with the ‘one-size-fits-all’ solutions offered by banks and major financial institutions at the same time? Thus, EstateGuru was born.

Today, more than half a decade later, we have facilitated more than 3,100 loans worth in excess of €500 million. Over 100,000 investors, from all walks of life and hailing from 109 countries, have earned average returns of 11.24% by backing property loans in Estonia, Latvia, Lithuania, Spain, Germany, Sweden, and Finland, with more markets to follow soon.

Due to the large and diversified investor base, with millions of EUR available to lend, our borrowers can get the money they need to realize their projects.

EstateGuru

Customer Support Specialist

Speedinvest is a leading European venture capital fund for digital startups. With $100M under management, Speedinvest works side-by-side with early-stage entrepreneurs to build great companies. Thanks to our hands-on model, our global partner network and our operations in Silicon Valley, we have managed to become one of the main focal points for the European startup community. We do investments from pre-seed through Series-A and a big portion of our value-add comes through operational work. We concentrate on projects where we have direct experience, networks, and where we can take a well-defined, intensive operational role, and significantly create value for founders and shareholders.

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