Integration Support / Forward Deployed Engineer

Due
Due

Customer Service · Full-time

Posted on Nov 11, 2026
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Operations / Engineering | Full Time | New York or London

About Us

Due is a global payments platform leveraging the latest advancements in blockchain technology. Today, business and consumer payments are dominated by an oligopoly of card schemes working on top of legacy and fragmented banking systems. We’re challenging the status quo by offering a stack of payment solutions that enables permissionless, borderless and frictionless payments.

We build the payment infrastructure that connects traditional banking with stablecoins. Through a single API, fintechs, neobanks, wallets and crypto companies get multi-currency virtual accounts, fiat on/off-ramps, stablecoin card issuing and cross-border payouts over local rails including ACH, SEPA, SWIFT, Pix, SPEI and Faster Payments.

Founded in 2022 by Revolut alumni and backed by Speedinvest, Fabric, Semantic and Strobe. Due operates across multiple regulated jurisdictions. Clients include Fasset, Exodus, Lido, Belo, Altitude, Ether.fi, WorldRemit, Ledn and Salmon.

For more information, visit opendue.com

About the role

You will take platforms from signed contract to live on Due's API, and stay close to them as they scale. This is a forward deployed role: technical, close to the customer and close to the product roadmap. What you learn in each integration turns into product improvements, internal tooling and automation.

What will you be doing:

  • Leading customers through API integration, sandbox testing and go-live
  • Investigating and resolving integration, payment and KYC / KYB issues with Engineering, Compliance and Operations
  • Writing scripts, queries and small tools to debug issues and automate recurring work
  • Building dashboards in Metabase / SQL to monitor each platform's health and volumes
  • Using AI tools and agents to improve integration support and internal operations
  • Improving our API documentation, recipes and guides
  • Feeding customer needs back into the product roadmap

    • Requirements

  • 2–5 years of experience in solutions engineering, integration support, technical account management or software engineering
  • Comfortable reading and debugging REST APIs, webhooks and logs
  • Working knowledge of SQL and at least one scripting language (Python, TypeScript or similar)
  • Clear communicator who can explain technical concepts to non-technical people
  • Interest in payments, stablecoins and fintech infrastructure
  • Fluency in English

    • Nice to have

  • Experience at a payments, banking-as-a-service or crypto infrastructure company
  • Familiarity with KYC / KYB flows and payment rails
  • Fluency in Spanish or Portuguese

    • Benefits

  • 🏝️ 28 days of paid holidays
  • 💰 Stock option grants
  • 🏄‍♂️ No corporate bureaucracy; work flexibly and autonomously

    • How to apply

    Send your CV to rob@due.network

    Apply now
    See more open positions at Due