🚀 We're hiring | Product Operations Analyst/Associate
📍 Madrid (hybrid) · Remote from Spain · Starting immediately
At Due Group, an international financial services and digital assets group, we're looking for a Product Operations Analyst/Associate to join our Product team.
🎯 Your main focus will be supporting customers through their integration with Due's API and turning what you learn in each integration into product improvements, internal tooling and automation. This is a forward deployed role: technical, close to the customer and close to the product roadmap.
📋 Responsibilities:
Support customers through API integrations and technical onboardingInvestigate and resolve product and payment issuesBuild dashboards and queries in Metabase/SQL to monitor business and product metricsUse AI tools and agents to improve internal operations and customer supportWork with Product and Engineering to prioritise improvementsWrite clear documentation and explain technical concepts to non-technical usersHelp scale operational processes as the company grows✅ Requirements:
0 to 3 years of experience in product, operations, solutions engineering, consulting or another technical roleStrong analytical and problem-solving skillsComfortable with APIs and technical documentation (coding experience is a plus, not a requirement)Basic SQL, or the appetite to pick it up fastProfessional EnglishCurious and proactive, with an interest in startups and emerging technology💡 Experience or interest in fintech, payments, stablecoins, digital assets or AI will be valued.
🌍 What we offer:
Madrid on a hybrid model, or remote from SpainDirect work with the founders and real ownership from day oneCross-functional learning: APIs, stablecoins, AI, fintech infrastructure and product developmentHigh-impact role with room to grow as we scaleCompetitive salary plus equity📩 Interested? Send your CV to ramon.gonzalez@due.network with the subject "Product Operations Analyst"
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