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Platform Engineer



Software Engineering
United Kingdom
Posted on Thursday, October 12, 2023

A bit about us

We’re Doccla, the virtual ward company. We provide patients and clinicians with the transformative power of remote patient monitoring.

Our existing customers are Hospitals, Community Services, and NHS Commissioners that we partner with to deliver tech enabled virtual wards. With our technology, logistics, and support patients can be discharged from a hospital ward to a virtual one and recover in the comfort of their own homes. Patients love our care pathways and health services become more efficient; it’s a win-win.

We are a young company with big aims and a lot of momentum. In the summer of 2022 we raised $18M in an oversubscribed A round led by General Catalyst, a top tier global VC fund and have gone from strength to strength since: we’ve won a series of large multiyear NHS contracts, extended 100% of our existing client contracts.

This is your chance to join us at a key stage of our growth. Our ambition is to be a category leader for virtual healthcare. You will be joining a highly entrepreneurial team that combines technical, clinical, operational, and commercial colleagues.

We're solving real problems for patients and health systems. we’re looking for dedicated people with a passion for healthcare.

The Role:

You will be helping us realise and steer a cloud presence that enables our builder teams, technologists, and users to safely, securely, rapidly and easily leverage the cloud services they need in order to accelerate patient care in our virtual ward.

You'll work in partnership with the business to enable and automate complex workloads that support our engineering, data, and core tooling pipelines, and you will be providing systems that optimise for both batch and continuous workloads.

Our vision is a platform that epitomises the best of modern cloud practices - leveraging immutable infrastructure, zero trust and effective pipelines to allow our teams to quickly operationalise workloads that have compliance, security, observability, logging, and alerting baked in, and we're growing a team passionate to deliver it.

You’ll be:

  • Building out an effective, modular, platform leveraging modern infrastructure as code patterns

  • Creating effective CI/CD delivery pipelines so that users can focus on doing the job, not deploying it

  • Ensuring that identity and access management deliver a secure and minimal platform while continuing to enable users.

  • Working cross functionally with the wider organisation to migrate existing infrastructure to the new platform.

  • Helping us track, understand, and optimize cloud spend

  • Enabling product teams to own and run their own infrastructure, backed by solid provision around observability, alerting, and operability

  • Building out an effective HA/DR approach so that teams are serviced well around these needs

  • Supporting 'secure by default' approaches on the platform, so that out of the box, teams are already enabled with an effective security and compliance posture.

We’re looking for someone who:

Genuinely cares and enjoy helping your users, whilst balancing their needs with the business needs. You pursue tangible outcomes but have an strong eye for detail. You have excellent interpersonal skills/EQ, you are a low ego learner and sharer. You pride yourself on your ability to collaborate closely with the whole team.

  • Is established in technical delivery, developing, and maintaining of cloud infrastructure that enables builder teams to do their best work.

  • Has experience with:

    • AWS or GCP and automating infrastructure provisioning and continuous integration/delivery using Infrastructure as Code such as Terraform or similar.

    • Modern CI/CD pipelines and gitops workflows

    • Development and scripting

    • Alerting and monitoring tooling, and building a sustainable on-call process

    • Disaster response, resilient systems engineering, and security automation

    • Cloud security and systems hardening

  • An understanding of effective cost management as a key component of cloud platform administration.

  • A bias towards action and a desire for mission-driven work

  • Excellent communication skills, including communication with less-technical staff

  • Experience working in and contributing to an environment that supports a diverse team

  • Comfortable both with pair working, and with independent work managing their own projects; but is also confident with sense-checks and check-ins to avoid chasing too many issues down rabbit holes.

How we work

We empower everyone to take ownership and responsibility for the company and their role within it. We act ethically and think of helping patients and protecting their safety first.

Whatever your role is, to thrive at Doccla, a can-do and action oriented attitude is essential. As is being a clear and open communicator who is receptive to feedback.

Our team is remote first with offices in London and Stockholm. Most of the team lives in and around London and visits the office one to three times per week to enjoy in person meetings, free lunch with the team, and the general perks of a WeWork. The extent of remote vs office working will depend on your role, as some roles have the flexibility to be fully remote.

We have an employee equity pool that you can be part of so that as the company continues to grow you’ll have a share in its success.

Some of our employee benefits include

  • 25 days of annual leave and up to 8 bank holidays per year 🌴
  • Employee Share Options 📈
  • Onsite Team Lunches 🌱
  • Wellbeing budget, from a massage to healthy food deliveries 🧘
  • Private healthcare with Bupa 🩺
  • Cycle to Work Scheme
  • Pet friendly office 🐶

What do you get for all your hard work?

  • A competitive compensation package (base + equity) with annual reviews.
  • Work at one of the most patient focussed and client centric healthtech startups, backed by top VC firms, General Catalyst & Speedinvest.
  • Growth. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.

Diversity at Doccla

We embrace diversity at Doccla. To build a product that is valued we need a team with all kinds of different perspectives, experiences and backgrounds. That's why we're committed to hiring people from different backgrounds, race, religion, national origin, gender identity, sexual orientation, gender identity, age or disability.

We understand that applying for a new job takes a lot of work and we really value your time. We are really looking forward to reading your application!

Safer Recruitment

Doccla is committed to the principles of safer recruitment, ensuring that safeguarding and promoting the welfare of children and vulnerable adults is central to our recruitment processes.

A Disclosure and Barring Service (DBS) check will be required for all posts with access to children or vulnerable adults. Please note that it is an offence to apply, offer or accept to do any work with children (paid or unpaid) if disqualified from working with children.