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Health Administrator

Doccla

Doccla

Bristol, UK
Posted on Sep 2, 2023

A bit about us

We’re Doccla, the virtual ward company. We provide patients and clinicians with the transformative power of remote patient monitoring.

Our existing customers are Hospitals, Community Services, and NHS Commissioners that we partner with to deliver tech enabled virtual wards. With our technology, logistics, and support patients can be discharged from a hospital ward to a virtual one and recover in the comfort of their own homes. Patients love our care pathways and health services become more efficient; it’s a win-win.

We are a young company with big aims and a lot of momentum. In the summer of 2022 we raised $18M in an oversubscribed A round led by General Catalyst, a top tier global VC fund and have gone from strength to strength since: we’ve won a series of large multiyear NHS contracts, extended 100% of our existing client contracts.

This is your chance to join us at a key stage of our growth. Our ambition is to be a category leader for virtual healthcare. You will be joining a highly entrepreneurial team that combines technical, clinical, operational, and commercial colleagues.

We're solving real problems for patients and health systems. we’re looking for dedicated people with a passion for healthcare.

What’s the role all about ?

This role will support our flourishing partnership with Bristol, North Somerset and South Gloucestershire ICS.

NHS England recently identified that Virtual Wards are a high impact intervention that can support the NHS this winter.

We are developing an Inreach service to bolster BNSSG’s NHS@Home service over the winter and beyond.

Based in Bristol Royal Infirmary, North Bristol Trust and Weston General Hospital, you will work within the multidisciplinary NHS@Home team to increase the number of patients referred to the virtual ward service.

The role

This is a varied role, working closely with a Doccla Clinical Inreach Specialist to support increased referrals to the NHS@Home service in Bristol, North Somerset and South Gloucestershire ICS.

You will combine your experience of working in healthcare settings with an interest in how digital technology can facilitate effective care delivery. Tasks will include:

  • Undertake quality improvement projects to improve the efficiency of the referral process, including engaging directly with Doccla’s Tech and Delivery teams to identify solutions to manual, laborious tasks.
  • Work alongside the NHS@Home team to raise awareness of the service to potential referring clinicians.
  • Introduce Doccla to patients, secure patient consent forms and complete paperwork associated with referrals
  • Liaise with the NHS@Home team

About you

Experience

  • Band 3 or above

Desirable experience:

  • working in a digital start up
  • working with remote patient monitoring

Skills:

  • be able to read, write and speak English fluently;
  • have solid technology acumen;
  • have excellent written and verbal communication skills and well-developed interpersonal skills;
  • be excellent at team working with the ability to work using their own initiative;
  • be professional and patient-focussed;
  • demonstrate the clinical knowledge and awareness of the complexities of remote patient monitoring;
  • be accountable for their own actions in accordance with the Code of Professional Conduct;
  • be able to work autonomously with minimal direction;
  • have well-developed political awareness, influencing, negotiating and conflict resolution skills;
  • be able to motivate and inspire the clinical team to achieve quality patient outcomes;
  • be confident using IT systems MS office (including word and excel)

How we work

We empower everyone to take ownership and responsibility for the company and their role within it. We act ethically and think of helping patients and protecting their safety first.

Whatever your role is, to thrive at Doccla, a can-do and action oriented attitude is essential. As is being a clear and open communicator who is receptive to feedback.

Our team is remote first with offices in London and Stockholm. Most of the team lives in and around London and visits the office one to three times per week to enjoy in person meetings, free lunch with the team, and the general perks of a WeWork. The extent of remote vs office working will depend on your role, as some roles have the flexibility to be fully remote.

We have an employee equity pool that you can be part of so that as the company continues to grow you’ll have a share in its success.

Some of our employee benefits include

  • 25 days of annual leave and up to 8 bank holidays per year 🌴
  • Employee Share Options 📈
  • Onsite Team Lunches 🌱
  • Wellbeing budget, from a massage to healthy food deliveries 🧘
  • Private healthcare with Bupa 🩺
  • Cycle to Work Scheme
  • Pet friendly office 🐶

What do you get for all your hard work?

  • A competitive compensation package (base + equity) with annual reviews.
  • Work at one of the most patient focussed and client centric healthtech startups, backed by top VC firms, General Catalyst & Speedinvest.
  • Growth. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.

Diversity at Doccla

We embrace diversity at Doccla. To build a product that is valued we need a team with all kinds of different perspectives, experiences and backgrounds. That's why we're committed to hiring people from different backgrounds, race, religion, national origin, gender identity, sexual orientation, gender identity, age or disability.

We understand that applying for a new job takes a lot of work and we really value your time. We are really looking forward to reading your application!

Safer Recruitment

Doccla is committed to the principles of safer recruitment, ensuring that safeguarding and promoting the welfare of children and vulnerable adults is central to our recruitment processes.

A Disclosure and Barring Service (DBS) check will be required for all posts with access to children or vulnerable adults. Please note that it is an offence to apply, offer or accept to do any work with children (paid or unpaid) if disqualified from working with children.