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Clinical Engagement Lead [South West England]



Bristol, UK · Remote
Posted on Monday, February 27, 2023

A bit about us

We’re Doccla, the virtual ward company. We provide patients and clinicians with the transformative power of remote patient monitoring.

Our existing customers are Hospitals, Community Services, and NHS Commissioners that we partner with to deliver tech enabled virtual wards. With our technology, logistics, and support patients can be discharged from a hospital ward to a virtual one and recover in the comfort of their own homes. Patients love our care pathways and health services become more efficient; it’s a win-win.

We are a young company with big aims and a lot of momentum. In the summer of 2022 we raised $18M in an oversubscribed A round led by General Catalyst, a top tier global VC fund and have gone from strength to strength since: we’ve won a series of large multiyear NHS contracts, extended 100% of our existing client contracts.

This is your chance to join us at a key stage of our growth. Our ambition is to be a category leader for virtual healthcare. You will be joining a highly entrepreneurial team that combines technical, clinical, operational, and commercial colleagues.

We're solving real problems for patients and health systems. we’re looking for dedicated people with a passion for healthcare.

The Clinical Engagement Lead acts as an ambassador for Doccla to support Clinicians and patients to fully utilise the Doccla service on a regional level. This role is based around the South West of England and requires travel across the region to provide support to trusts in this region.

General responsibilities

- Work autonomously to screen suitable patients and support referral to the Doccla service;
- Build rapport with client clinicians to support utilisation of the service and act as a clinical point of contact for trust clinicians;
- Educate clinicians in tech-enabled wards to support them to use the service;
- Work collaboratively with teams throughout Doccla and client clinicians to scale patient numbers on the Doccla service;
- Work in line with Doccla values;
- Act as ambassador for Doccla with patients and clinicians.

The Clinical Engagement Lead must be self-motivated and able to work autonomously. They must be able to build a rapport with other clinicians to support collaborative working. Above all, the post holder must be passionate about service improvement through innovation and patient-centred care.


The Regional Clinical Engagement Clinician:

  • be a Registered Clinician and hold an active registration with a recognised clinical body;
  • have the right to work in the UK; and
  • have evidence of specialist knowledge and continuing professional development.


The Regional Clinical Engagement Clinician:

  • have a broad understanding of the current healthcare climate;
  • have strong experience of developing effective working partnerships and building collaborative relationships.


  • be able to read, write and speak English fluently;
  • have solid technology acumen;
  • have excellent written and verbal communication skills and well-developed interpersonal skills;
  • be excellent at team working with the ability to work using their own initiative;
  • be a strong ambassador for Doccla with clients and clinicians;
  • be professional and patient-focussed;
  • be accountable for their own actions in accordance with the Code of Professional Conduct;
  • be able to work autonomously;
  • have well-developed political awareness, influencing, negotiating and conflict resolution skills;
  • have people and workload management skills;
  • use an evidence-based approach to decision making;
  • have strong analytical and problem-solving skills;
  • have the ability to identify, develop, nurture and promote innovative approaches to service development;
  • be confident using IT systems MS office (including word and excel).

Ideally, the Clinical Engagement Lead will also have some knowledge and experience of remote patient monitoring technologies.

The role is based in the South West of England and requires travel to nearby trusts.

How we work

We empower everyone to take ownership and responsibility for the company and their role within it. We act ethically and think of helping patients and protecting their safety first.

Whatever your role is, to thrive at Doccla, a can-do and action oriented attitude is essential. As is being a clear and open communicator who is receptive to feedback.

Our team is remote first with offices in London and Stockholm. Most of the team lives in and around London and visits the office one to three times per week to enjoy in person meetings, free lunch with the team, and the general perks of a WeWork. The extent of remote vs office working will depend on your role, as some roles have the flexibility to be fully remote.

We have an employee equity pool that you can be part of so that as the company continues to grow you’ll have a share in its success.

Some of our employee benefits include

  • 25 days of annual leave and up to 8 bank holidays per year
  • Employee Equity Pool
  • Remote Working (Dependent on Role Requirements) with access to our Hammersmith office
  • Onsite Team Lunches
  • Private Health Insurance
  • A monthly Heka budget for health and wellbeing
  • Cycle to Work Scheme
  • Company wide social events
  • CharlieHR Perks & Discounts

Diversity at Doccla

Doccla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Safer Recruitment

Doccla is committed to the principles of safer recruitment, ensuring that safeguarding and promoting the welfare of children and vulnerable adults is central to our recruitment processes.

A Disclosure and Barring Service (DBS) check will be required for all posts with access to children or vulnerable adults. Please note that it is an offence to apply, offer or accept to do any work with children (paid or unpaid) if disqualified from working with children.