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Analytics Engineer



Data Science
Posted on Wednesday, January 4, 2023

A bit about us

We’re Doccla, the virtual ward company. We provide patients and clinicians with the transformative power of remote patient monitoring.

Our existing customers are Hospitals, Community Services, and NHS Commissioners that we partner with to deliver tech enabled virtual wards. With our technology, logistics, and support patients can be discharged from a hospital ward to a virtual one and recover in the comfort of their own homes. Patients love our care pathways and health services become more efficient; it’s a win-win.

We are a young company with big aims and a lot of momentum. In the summer of 2022 we raised $18M in an oversubscribed A round led by General Catalyst, a top tier global VC fund and have gone from strength to strength since: we’ve won a series of large multiyear NHS contracts, extended 100% of our existing client contracts.

This is your chance to join us at a key stage of our growth. Our ambition is to be a category leader for virtual healthcare. You will be joining a highly entrepreneurial team that combines technical, clinical, operational, and commercial colleagues.

We're solving real problems for patients and health systems. we’re looking for dedicated people with a passion for healthcare.

What's the role all about ?

We are looking to hire an Analytics engineer to help us mature our efforts in collection, processing, and use of data as a business.

The Analytics Engineer would increase the efficiency of the CS team due to automating reporting. Improving customer experience through better, more up to date, more accurate, more detailed reporting. Long term this also presents an opportunity to improve the effectiveness of the operations and clinical teams. Better data availability and improved outcomes measures will also be critical to the sales team.

The role

  • Internal data for operational reporting and improvements. Primarily focussed in the ops team where there are at least 4 key data sources: ticket data tracking customer service and logistics actions, data from the clinical system, and our asset tracking database, ad hoc data sheets created and updated by the teams e.g. stock takes, logs of failed onboardings, logs of patients on pause, etc.
  • Owning routine and regular external data reporting. Various asks and cycles of data reporting to customers. Owning what we have. Improving the quality of that output and automating it as much as possible. This will range from automating the generation and sending of excel reporting through to helping customers self-serve via API access to our SQL database.
  • Underpinning both of these will be a long-standing development and ownership of a data platform that unifies and reports as many of our various data sources as possible.
  • Throughout every element of the role will be a mission to develop and evolve the sophistication of our reporting of data and the insights that we take from that data.

About You

Must have

  • Built data pipelines from warehouse → ELT → visualisation
  • Data engineering and pipelining skills
  • Analytics and data visualisation skills
  • SQL,
  • Experience with multiple ELT tools,
  • Experience with multiple data analytics and visualisation tools,
  • Fundamental engineering skills: git, other languages than SQL such as R, Python, or Julia

Nice to have

  • Experience with internal KPI reporting and seeking internal operational insight
  • Healthcare experience

How you’ll ramp

  • Take ownership of existing internal KPI reporting and make quick and dirty improvements. The focus for these metrics is for operational performance: number of patients, onboardings, referrals, discharges, failed onboardings, kit return rate, etc.
  • Upgraded the level of reporting and insight that we gain from the in-house reporting tool within ZenDesk
  • Automated the collection and distribution of all routine external reporting on statistics like patient numbers and bed days etc.
  • Implemented the first iteration of a purpose built data stack (warehouse is already solved by the tech team so we need ELT (not ETL) and a reporting / analytics tool)

How we work

We empower everyone to take ownership and responsibility for the company and their role within it. We act ethically and think of helping patients and protecting their safety first.

Whatever your role is, to thrive at Doccla, a can-do and action oriented attitude is essential. As is being a clear and open communicator who is receptive to feedback.

Our team is remote first with offices in London and Stockholm. Most of the team lives in and around London and visits the office one to three times per week to enjoy in person meetings, free lunch with the team, and the general perks of a WeWork. The extent of remote vs office working will depend on your role, as some roles have the flexibility to be fully remote.

We have an employee equity pool that you can be part of so that as the company continues to grow you’ll have a share in its success.

Some of our employee benefits include

  • 25 days of annual leave and up to 8 bank holidays per year
  • Employee Equity Pool
  • Remote Working (Dependent on Role Requirements) with access to our Hammersmith office
  • Onsite Team Lunches
  • Private Health Insurance
  • A monthly Heka budget for health and wellbeing
  • Cycle to Work Scheme
  • Company wide social events
  • CharlieHR Perks & Discounts

Diversity at Doccla

Doccla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Safer Recruitment

Doccla is committed to the principles of safer recruitment, ensuring that safeguarding and promoting the welfare of children and vulnerable adults is central to our recruitment processes.

A Disclosure and Barring Service (DBS) check will be required for all posts with access to children or vulnerable adults. Please note that it is an offence to apply, offer or accept to do any work with children (paid or unpaid) if disqualified from working with children.