CoachHub is on a mission to democratise coaching for all career levels worldwide. We need an amazing team to achieve this, so we’re bringing together kind, smart and highly-skilled people from all corners of the globe.

If you'd like to shape the success story of a fast-growing, award-winning company and the leading global digital coaching platform - get in touch!

Role Summary

CoachHub is looking to bring in a Director of Product & Design to replace the person who is on maternity leave. The position would be available for about 9 months. Reporting directly to the Chief Product Officer, the Director manages a team of 8 people: 4 Product managers and 4 UX designers.

The Director is responsible for overseeing, leading, and managing feature teams throughout the product development process. The Director plays a critical role in helping feature teams build their quarterly roadmaps and delivering features on time as well as coordinating with other departments on release planning and communication.

Key Responsibilities

• Leadership and Planning: Execute the product strategy in alignment with the company's goals, ensuring that we are addressing client pain points and adding value such that Sales and Client Success can retain existing clients and win new ones.

• Team Management and Development: Lead and inspire an 8 person team as well as the larger engineering organization by coaching Product and Design individuals to perform at their best and supporting them to give clear direction and transparent coordination within and across teams.

• Product Discovery: Ensure that Product Managers and Designers are striking the right balance of research and action to understand problems and validate solutions for the various personas that are our users.

• Stakeholder Management: Work closely with the CPO, CTO and SVP of Data & Insights to align on product priorities and coordination across teams. Work closely with heads of Sales, Rev Ops, Client Solutions and Coach Relations to ensure they understand what we are delivering and that we capture useful feedback from clients to inform our roadmap.

• Operational Efficiency and impact: Drive improvements in processes and methodologies, including agile practices and project management to enhance team productivity and product quality. Ensure that we are delivering value that allows us to achieve our KPIs that have been set.

Requirements

• A Bachelor’s degree (or Master’s degree) in business administration, marketing, computer science, software development, design or a related field that is beneficial as a strong foundation for the role of product management

• 5+ years of experience in product management, preferably in leadership roles, with a track record of successfully managing and launching products

• A solid understanding of product management tools and processes, including proficiency in agile methodologies, product discovery and data analysis

• A strong understanding of design principles and tools as well as user experience research, processes, and best practices. Knowledge of design systems is a plus.

• Experience in building and managing high-performing product teams, with business cases and metrics as proof of results

• Strong project management skills, with a track record of delivering complex projects on time and within budget.

• Excellent communication and stakeholder management abilities, with experience working in a matrix organization.

What we offer

• Your own personal coach for unlimited sessions that will help you to unlock your potential

• Growth: An opportunity to join a fast-growing and agile company

• The people: You will join an international team of driven and supportive people on a mission

• Impact: You have a direct impact on people's lives and make a true difference

• Experience a strong focus on professional and personal growth across all teams (we are a Coaching company after all!)

• Working on the forefront of the future of work in an international environment

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About CoachHub

CoachHub is the leading global talent development platform that enables organizations to create a personalized, measurable and scalable coaching program for the entire workforce, regardless of department and seniority level. By doing so, organizations are able to reap a multitude of benefits, including increased employee engagement, higher levels of productivity, improved job performance and increased retention.

CoachHub’s global pool of coaches is comprised of over 3,000 certified business coaches in 70 countries across six continents with coaching sessions available in over 60 languages, to serve more than 500 clients.

Our programs are based on advanced R&D from our Coaching Lab. CoachHub is backed by leading tech investors, including Draper Esprit, Holtzbrinck Ventures, Partech, RTP Global, Signals Venture Capital, Sofina, Softbank and Speedinvest.

As of 2022, CoachHub is a certified Carbon Neutral Company. Find out more about CoachHub’s dedication to positive impact at www.coachhub.com/esg.