People Services Partner
Bitpanda
Who we are
We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 4 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.
Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!
Your mission
Our People Services Team drives all global processes and handles employee requests across the entire employee lifecycle—from onboarding and day-to-day queries to offboarding. We’re motivated by creating a seamless, joyful experience at Bitpanda, whether employees are relocating, taking a break, advancing their careers, or moving on.
As a People Services Partner, you’ll elevate the employee experience by ensuring our people operations are efficient, engaging, and aligned with our commitment to excellence and enjoyment in every interaction.
What you’ll do
- Provide timely, clear, and effective support to employees, new hires, and internal stakeholders on processes, policies, and inquiries.
- Manage all employment lifecycle transactions within our HRIS (Workday) and prepare required documentation.
- Live and role model a data-driven approach and uphold our service level agreements (SLAs) on responsiveness, resolution times, and employee satisfaction.
- Continuously improve HR processes to enhance efficiency and improve the employee experience.
- Collaborate cross-functionally with stakeholders across multiple locations, owning responsibilities within designated regions.
Who you are
- 2+ years of experience in People Services or Operations, ideally within a dynamic, international environment.
- Familiarity with labor law regulations and HR best practices in one or more of the following countries: Austria, Spain, Netherlands, Germany, Romania
- Preferably working knowledge of Workday, Google Suite and Jira ticketing system
- Strong interpersonal skills with a focus on delivering an exceptional employee experience.
- Excellent organizational skills with the ability to prioritize effectively.
- Professional fluency in English & German
What’s in it for you
- We're proud of our flexible working model that includes 2 days (minimum) working from the local Hub, plus 60 Work From Anywhere days annually
- Total compensation package including participation in our Bitpanda stock option plan
- Competitive benefits programs and policies shaped by our flexibility-first philosophy
- Exclusive premiums when trading on Bitpanda
- Company-wide and team events — both in-person and virtually!
- Bitpanda swag to keep you living the brand
And, above all, the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.
Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.
