We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 4 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

Your mission

As a Senior Product Designer, you will be fundamental in shaping the future of financial independence for millions of customers. At Bitpanda, we’re removing the barriers to access new opportunities for wealth generation, and you’ll deliver remarkable and effortless experiences to enter and keep up with the financial playing field, empowering people to make their financial freedom a reality.

Your focus will be on designing our websites, enhancing the user profile, and improving customer support interfaces to deliver exceptional user experiences.

What you’ll do

Create engaging, user-friendly web pages and personalized user profile experiences that communicate our value proposition, drive user engagement, and cater to individual user needs to enhance user satisfaction.
Own projects and UX initiatives from start to finish, including running design sprints and collaboration sessions to understand and explore customer problems, sketching, wireframing, low and high fidelity prototyping, user testing, and leading stakeholder reviews.
Collaborate with product managers, engineers, and other stakeholders to turn user insights and business needs into hypotheses and products that drive balanced business value through a process of rapid exploration, product definition, and validation.
Mentor your peers and act as a proactive voice for user experience, helping our team to work together efficiently and ensure a high level of maturity.
Help other disciplines understand the business value of design by shipping experiences that are measurable towards Bitpanda's vision and strategy

Who you are

Generalist UX design skills, including strong UX research or content design abilities. You enjoy handling projects with minimal direction and thrive in a dynamic environment.
You will engage in strategic project discussions considering the holistic customer experience and insights, strategically break down complex problems and iteratively validate assumptions.
Collaborate with stakeholders to define project goals, timelines, constraints, and priorities.
Continuously build knowledge of customer problems by conducting investor-facing studies and seeking feedback from peers in various disciplines.
3+ years of experience collaborating closely with product and engineering peers to ship engaging experiences. State-of-the-art workflow with current industry-standard tools like Figma, Miro and JIRA.

What’s in it for you

Hybrid-working model with a 50/50 split between in-office and home, plus 60 Work From Anywhere days annually
Total compensation package including participation in our Bitpanda stock option plan
Competitive benefits programs and policies shaped by our flexibility-first philosophy
Exclusive premiums when trading on Bitpanda
Company-wide and team events — both in-person and virtually!
Bitpanda swag to keep you living the brand

And, above all, the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

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