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Head of Operational Risk



London, UK
Posted on Saturday, May 11, 2024

Who we are

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 4 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

Your Mission:

To lead a team of excellent risk management professionals, guiding them with energy and enthusiasm to bring risk management to life. You will become a key ‘second-line’ counterpart, embedding the non-financial risk/operational risk framework across Bitpanda, in a high velocity, low friction manner by operating framework processes including Risk & Control Assessment and Internal Control Frameworks. You will oversee monitoring, treatment and reporting of group risks, operating as a leader by owning Bitpanda’s Operational Risk profile.

You will report to the VP of Group Risk Management, acting as a functional lead.

What you’ll do:

  • Lead a team of operational risk coverage managers, guiding them through the risk lifecycle to identify, assess, treat and monitor risks.
  • Assist in the design of, and hold responsibility for the implementation of the non-financial risk framework across Bitpanda, interacting with Senior Stakeholders across the organisation.
  • Lead Risks’ transformation projects, helping Bitpanda embed a strong risk-based culture facilitated by low friction mechanisms and tools.
  • Operate governance committees, holding responsibility for Bitpanda’s operational risk profile, providing conscience reporting to Bitpanda’s Senior Management.

Who you are:

  • A Senior Risk Management professional, with extensive experience in Operational / Non-financial Risk, preferably with a financial service or technology background.
  • An Operational Risk Subject Matter Expert, who is able to provide constructive oversight and challenge to ‘first line’ counterparts.
  • Has a proven track record implementing and operating elements of risk management frameworks, including risk assessments, remediation, control analysis and reporting.
  • Someone with excellent awareness of how Operational Risk interacts with counterparts from Compliance, Anti-financial Crime and Information Technology.
  • A leader, who can operate without daily supervision or direction. Someone who’s able to make decisions quickly and implement them.

What’s in it for you

  • Hybrid-working model with 60-Work From Anywhere days
  • Total compensation package including participation in our Bitpanda stock option plan
  • Competitive benefits programs and policies shaped by our flexibility-first philosophy
  • Exclusive premiums when trading on Bitpanda
  • Company-wide and team events — both in-person and virtually!
  • Bitpanda swag to keep you living the brand

And, above all, the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.