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Principal Technical Program Manager

AMODO

AMODO

IT, Operations
Cambridge, MA, USA
Posted on Wednesday, March 27, 2024

Cambridge Mobile Telematics (CMT) is the world’s largest telematics service provider. Its mission is to make the world’s roads and drivers safer. The company’s AI-driven platform, DriveWell®, gathers sensor data from millions of IoT devices — including smartphones, proprietary Tags, connected vehicles, dashcams, and third-party devices — and fuses them with contextual data to create a unified view of vehicle and driver behavior. Companies from personal and commercial auto insurance, automotive, rideshare, smart cities, wireless, financial services, and family safety industries use insights from CMT’s platform to power their risk assessment, safety, claims, and driver improvement programs. Headquartered in Cambridge, MA, with offices in Budapest, Chennai, Seattle, Tokyo, and Zagreb, CMT serves millions of people through over 95 programs in 25 countries, including 21 of the top 25 US auto insurers.

CMT is seeking a highly skilled and motivated Principal Technical Program Manager to independently lead broad cross-organization efforts from the early stages through release. You will be responsible for coordinating the release activity and assembly for all CMT product lines. Our products are central to our mission, supporting safer drivers and safer roads by integrating seamlessly with a wide range of applications and services. Your leadership will ensure the timely and efficient delivery of our technology to partners and customers, impacting and enhancing safety on a global scale.

You will be responsible for influencing organization roadmap priorities, system owners, team composition, and technical direction. You will represent difficult trade-off decisions and debates clearly to senior leaders to help them understand options. You will be able to identify when a solution requires additional technical guidance or unlocks powerful capabilities. You will manage cross-functional and cross-organization communication to ensure all stakeholders are informed, and needs are aligned. You will guide the technical direction to deliver solutions that meet CMT’s high standards for customer satisfaction, efficiency, stability, extensibility, simplicity, and operational excellence.

Responsibilities:

  • Experience managing programs across cross functional teams, building processes and coordinating release schedules
  • Strategically lead the planning, scheduling, and execution of project timelines and milestones for CMT product releases, ensuring alignment with company-wide strategic objectives
  • Champion cross-functional collaboration among senior leaders within software engineering, product management, and customer success teams to ensure seamless and efficient release processes at a strategic level
  • Architect and advocate for advanced release management procedures and best practices to enhance efficiency, quality, and scalability of releases across the organization
  • Provide executive-level coordination with internal and external stakeholders to synchronize product release plans with overarching product roadmaps and strategic goals
  • Oversee risk management strategies and resolution processes that affect release scope, schedule, and quality, ensuring robust contingency planning
  • Serve as a primary communication liaison with senior management, external partners, and stakeholders, offering high-level updates, strategic insights, and solutions related to product releases
  • Lead compliance and security strategy throughout the release process, ensuring adherence to legal, regulatory, and security requirements at an organizational level
  • Spearhead initiatives to continuously assess, innovate, and enhance the release process, supporting the rapid and safe deployment of new features and updates, while fostering a culture of excellence and continuous improvement
  • Complete any additional tasks as they arise

Requirements:

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field, with a preference for candidates with additional qualifications in business or technology management
  • 7+ years of technical product or program management experience, and experience working directly with engineering teams
  • 5+ years of software development experience
  • Expertise in software development lifecycles, agile methodologies, and continuous integration/continuous deployment (CI/CD) processes at a strategic level
  • Exceptional leadership qualities, with the ability to inspire, motivate, and guide senior teams towards achieving strategic objectives
  • Demonstrated ability to operate effectively in a fast-paced, dynamic environment, leading cross-functional senior teams and navigating complex organizational structures
  • Advanced experience with mobile technologies and platforms, with a strong understanding of the technical and market dynamics of the mobile ecosystem
  • Strong analytical, strategic thinking, and problem-solving skills, coupled with an intense focus on quality and detail
  • Proven capability to communicate complex technical and strategic concepts to a range of audiences, including executive leadership

Nice to Have:

  • 7+ years of hands-on work managing complex technology projects experience
  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
  • A strong track record of leading distributed teams across different geographical locations, including managing international or cross-cultural teams
  • Advanced proficiency in project management and software development tools (e.g., Advanced JIRA, Portfolio for JIRA, Confluence, advanced GitHub functionalities)
  • Senior-level professional certification in Project Management (e.g., PgMP, advanced PMP)

Compensation and Benefits:

  • Fair and competitive salary based on skills and experience
  • Equity may be awarded in the form of Restricted Stock Units (RSUs)
  • Medical, Dental, Vision and Life Insurance, matching 401k, short-term & long-term disability and parental leave
  • Unlimited Paid Time Off including vacation, sick days & public holidays
  • Flexible scheduling and work from home policy depending on role and responsibilities

Additional Perks:

  • Feel great working to improve road safety around the world!
  • Join one of our many employee resource groups including Black, AAPI, LGBTQIA+, Women, Book Club and Health & Wellness
  • Extensive wellness, education and employee assistance programs
  • CMT will do all that is possible to support our employees and create a positive and inclusive work environment for all!

Commitment to Diversity and Inclusion:

At CMT, we are intensifying our commitment to provide opportunities and career growth to the underrepresented. We are focused on creating an inclusive work environment that encourages a diversity of background and thought to produce the best products and services within our industry.

CMT is an equal opportunity employer and strives to create an inclusive and diverse environment that enriches our employees’ lives in and outside of work. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability state. CMT is headquartered in Cambridge MA. To learn more, visit www.cmtelematics.com and follow us on Twitter @cmtelematics.