About Alinia

Your Role

Key Responsibilities

• Strategic Account Leadership: Drive post-sales success and growth within key enterprise clients (starting with Santander Group), driving adoption, satisfaction, and multi-year renewals and expansions.

• Expansion ARR & Account Growth: Act as a trusted advisor and internal champion within client organizations — helping navigate complex corporate structures (e.g., different business units and compliance teams) to unlock new opportunities for deployment.

• Guardian of Success: Work with Sales and prospects directly to build a “joint vision of success” that maps out what Success looks like post-sale, before we sign a contract. Work with the customer and Alinia’s internal teams to make sure we achieve this vision and continue mapping out further success and growth.

• Rollout & Implementation Management: Lead cross-functional rollout plans for AI compliance infrastructure, coordinating with Alinia’s technical and product teams to ensure seamless integrations and measurable ROI.

• Executive Engagement: Build and maintain C-level relationships with clients in data, AI, compliance, risk, and technology functions. Represent Alinia in strategic steering committees and AI governance boards.

• Value Realization & Reporting: Quantify and communicate the business and compliance impact of Alinia’s Guardrails — developing success frameworks, dashboards, and executive summaries for enterprise leadership.

• Customer Advocacy: Capture client feedback and partner with product, engineering, and research teams to influence roadmap priorities aligned with enterprise needs.

• Regional Expansion: Contribute to growing Alinia’s footprint across other major European financial institutions (e.g., CaixaBank, BBVA, etc.) and public sector entities.

What We’re Looking For

• 10+ years of experience in enterprise consulting, customer success, or transformation programs in AI, data, or digital compliance domains.

• Proven track record leading large-scale technology rollouts or digital transformation programs within Tier-1 financial institutions (Santander, Allianz, etc.).

• Background in management consulting or enterprise AI program management is highly desirable.

• Deep understanding of AI governance, data privacy, and regulatory frameworks (EU AI Act, DORA, GDPR, etc.).

• Strong relationship-building skills and credibility with C-suite and senior stakeholders.

• Ability to bridge technical, business, and compliance conversations fluently — ideally bilingual in English and Spanish (Catalan or other EU languages a plus).

• Entrepreneurial mindset with experience in fast-paced, early-stage environments and a passion for building long-term client partnerships.

Why Join Alinia

• Shape the future of responsible AI adoption in Europe’s most regulated industries.

• Work with world-class AI and compliance talent from companies like IBM, Twitter, Hugging Face, and Sony AI.

• Join a mission-driven, globally distributed team backed by top investors in AI and enterprise technology.

• Competitive compensation, stock options, and growth opportunities in a rapidly scaling company.