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Implementation Consultant (f/m/d)



Vienna, Austria
Posted on Thursday, May 16, 2024

We are looking for an enthusiastic Implementation Consultant to help onboard our customers to the Adverity platform. In this role, you will be the go-to person for our customers, helping them seamlessly onboard, ensuring smooth integration, clear communication, and personalized training to unleash the full power of Adverity.

This is a full-time position where you can work in a hybrid model, visiting our Vienna office in the heart of the city at least once per week.

Some of the things you’ll work on:

  • Manage or support customer onboarding projects.
  • Understand specific needs to offer tailored advice for optimal platform use aligned with business goals.
  • Identify and understand our customer’s individual requirements for the implementation of new data sources.
  • Conduct training sessions to enhance platform adoption and retention.
  • Proactively keep our customers informed about the progress of projects and ensure that all deadlines are met.
  • Collaborate with other teams to ensure a high quality customer journey.

We’re excited if you have:

  • 2-4 years of relevant work experience, preferably in customer success, implementation, or professional services at a SaaS company or in a Media agency.
  • Strong IT affinity and experience with Rest APIs in a SaaS environment.
  • Completed Bachelor's Degree in any field.
  • Analytical, problem-solving mindset; customer orientation, teamwork, organisational, communication, effective time management skills.
  • Written and verbal fluency in English and German is essential.

Why you’ll love it here:

  • Flexible working hours and home-office
  • Internal shares program (EDPP)
  • Lunch allowance for our inhouse restaurant
  • Ergonomic workspace and cutting edge technology
  • Budget for job relevant training
  • Regular team events (also remote)
  • Modern and stylish offices
  • Sustainable merch for all employees
  • Adverity Social Responsibility Days (+2 days paid off)

Are you ready to apply?

For this position the minimum salary denoted for legal reasons and according to the collective agreement (IT KV) is €50.000. In any case, we offer competitive salaries depending on your qualifications and experience.

Apply now if you are ready to revolutionise the way businesses work with marketing data. We look forward to meeting you!